Data Entry Customer Service

RB

RANIM BARAKAT

***********@*****.*** 518-***-**** Winter Springs, FL 32708

Customer Service

Organization and Efficiency

Positive Attitude and Energetic

Attention to Detail

Appointment Scheduling

Courteous and Professional

Call Answering and Routing

Reliable and Punctual

Verbal and Written Communication

Data Entry and Database Software

Double Tree Hotel By Hilton Detroit, MI

Receptionist and Room Inspector

10/2021 - 12/2022

Answered phone calls, provided information and connected callers to appropriate personnel.

Scheduled and confirmed appointments.

Making sure cleanliness conditions are met to achieve guest satisfaction. Served visitors by greeting, welcoming and directing to appropriate personnel.

Maintained a neat reception area by organizing materials and tidying up furniture.

Reported any damages or maintenance needs to the appropriate personnel. Responded promptly to customer complaints related to room conditions or services provided.

Ensured room amenities such as furniture, bedding, linens, and appliances are in working order.

Hudson Valley Community College Troy,

NY

Secretary at the Criminal Justice

Department

10/2019 - 12/2020

Assisted with student's requests and answered questions to improve satisfaction.

Prioritized and organized tasks to efficiently accomplish service goals. Provided excellent service and attention to customers when face-to-face or through phone conversations.

Dollar Tree Albany, NY

Sales Associate

02/2019 - 09/2019

Helped customers find specific products, answered questions and offered product advice.

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Maximus Insurance Albany, NY

Call Representative

02/2015 - 06/2015

Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

Educated customers on special pricing opportunities and company offerings.

Asked probing questions to determine service needs and accurately input information into electronic systems.

Shalimar Of Central Florida Orlando, FL Completed daily recovery tasks to keep areas clean and neat for maximum Skills

Experience

Sales Associate

06/2014 - 12/2014

productivity.

Helped customers find specific products, answered questions and offered product advice.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Tommy Hilfiger Orlando, FL

Sales Associate

02/2014 - 08/2014

Helped customers find specific products and offered product advice. Answered incoming telephone calls to provide store, products and services information.

Answered product questions with up-to-date knowledge of sales and promotions.

Boraq El W. Waste Middle school Hama,

Syria

Teacher

03/2011 - 02/2012

Built and strengthened positive relationships with students, parents and teaching staff.

Differentiated instruction according to student skill level. Established and enforced rules for behavior and procedures to maintain order among students.

Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.

Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.

Lingua Land Hama, Syria

Teacher

01/2011 - 10/2011

Graded projects, exams and assignments to track student progression. Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development. Managed student behavior in classroom by establishing and enforcing rules and procedures.

Albaath University Syria, Homs

Bachelor of Arts in English Literature

04/2009

Hudson Valley Community College Troy, NY

Liberal Arts and Sciences

Hudson Valley Community College Troy, NY

Honorships, Deen's List And President List

Education and Training

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