Customer Service Package Handler
Resume:
Saad Md Ohiduzzaman
*****************@*****.***
Deliver world-class customer service to all customers with a positive attitude. Assist with the coordination of packages delivery, organization and ensure timely delivery. Work Experience
UPS Package Handler
UPS - Buffalo, NY
September 2023 to Present
• Used “hand-to-surface” methods when handling packages
• Scans, reads, and labels packages to determine correct grouping
• Moves packages into the delivery area and loads them onto conveyor belts, trucks, or pallets
• Observes strict adherence to company policies (safety, security, uniform, package handling)
• Maintains a clean working area
• Identifies errors in package information, defects, and any discrepancies
• Collaborates with other warehouse personnel to ensure work efficiency Warehouses Associate
Amazon - Buffalo, NY
October 2022 to February 2023
Event space manager
Above the heights - New York, NY
October 2019 to June 2021
• Gathering information about the client’s objectives, budget and preferences
• Providing advice about food and bar menus, decor and entertainment
• Creating schedules of all activities for staff to follow during events
• Communicating with all vendors and suppliers before, during and after the event
• Managing the budget to ensure the event doesn’t cost more than originally planned
• Handling problems that arise to help the event go off smoothly
• Ensuring that events comply with insurance, health and safety standards Manager
Bait and Hook - New York, NY
July 2017 to December 2018
Managed the bar's inventory and ordered bar supplies Health Codes Compliance (cleaning and maintaining bar's health/Practiced organizing and sanitizing constantly)
Liquor, Beer and wine knowledge
Introduced new Cocktails to the drinks menu, which resulted in 15% increase in sales
Provided customers with excellent product knowledge on Italian classic & specialty dishes
Education
Bachelor's degree in Computer Science
York College - Jamaica, NY
June 2021 to June 2023
Associate's degree in Computer Science
Borough of Manhattan community college - New York, NY May 2019 to June 2021
Skills
• C/C++
• Java
• JavaScript
• Python
Languages
• English - Fluent
Additional Information
• Punctual
• Hardworking
• Problem solving
• Microsoft office proficient
• Detail oriented
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