Medical Assistant Customer Service

Robin M Humble

Stanton CA ***** 714-***-**** ************@***.***

Objective

Currently seeking a promising and growing career in a well-established medical facility where I have the opportunity to practice my acquired skills, grow in my desired field and offer exceptional customer service

Education

JUNE 2017- OCTOBER 2018 NORTH WEST COLLEGE

Medical Assistant Diploma

JUNE 2018 - JULY 2018 US COLLEGES

Phlebotomy Certification/License

Skills & Abilities

CPR/BLS certified Medical Terminology Venipuncture

Vital Signs Sterile Fields Quality Control

Medical Records Centrifuge EKG

HIPPA Exam Room Procedures OSHA Safety

Urinalysis Testing Specimen Collection Organized

Lab Equipment Patient Care Focused Medical Law and Ethics

Experience

PHLEBOTOMIST/MEDICAL ASSISTANT MEMORIAL CARE 02/2020 TO CURRENT

-Collected a variety of specimens for a variety of specialty physicians; mainly blood samples, by venipuncture, vacutainer butterfly, from a wide range of patients of all ages

-Maintaining HIPPA regulations by using 3 proper patient identifiers as well as verifying ordering physician

-Utilized computerized database to accurately verify patient identification and doctor’s orders

-Correctly labeled all specimens, and process (both blood and urine) as needed for testing

-Review schedule on a daily basis, contact patients as needed for additional information such as insurance, Doctor orders and so forth

-Ensure to keep a sterile and clean environment and to properly dispose of all biohazard waste materials correctly

-Trained on and currently use Epic system for scheduling and viewing orders, patient charts. Able to navigate throughout Epic system easily

-Order supplies for Laboratory as well as for Obstetrics/Gynecology department, Family Medicine, Podiatrist and several other specialties within facility

-Communicate with several specialty Physicians on a daily basis on test ordering and test results

-Communicate with Labcorp, Quest, Natera, Invitae and State Screening as needed for supplies, test results and or add on testing or corrections

-Room patients, record vitals and verify medications, allergies and reason for their visit

-Clean and prepare exams rooms between patients

-Set up and assist Physicians with procedures/WWE, EMB, IUD insertion and removal

MEDICAL ASSISTANT OCEAN PACIFIC PRIMARY CARE 10/2018 TO 02/2020

-Room patients, verify patent information, collect chief complaint and gather vitals.

-Assist the Physician’s with procedures (biopsy, PAP, abscess removal, doppler, EKG)

-Add and update patient information into the database as needed per visit.

-Collect specimens from patients as directed by Physician via blood and urine, properly label, and prepare specimens for transport to laboratory.

-Administer injections as directed by the Physician, as well as any other treatments that are required.

-Assisting the front office as needed with answering phones, pulling and prepping patient’s charts and scheduling visits.

-Maintaining HIPPA regulations, a sterile and clean environment and proper disposal of all biohazard.

PHLEBOTOMY EXTERNSHIP CMB LABS 08/2018 TO 10/2018

-Collected a variety of specimens; mainly blood samples, by venipuncture, vacutainer butterfly, from a wide range of patients of all ages

-Correctly labeled and distributed specimens (both blood and urine) for the centrifuge (if appropriate) and further processing and/or transport.

-Utilized computerized database to accurately verify patient identification and doctor’s orders.

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