Experience
Transport Done Rite FL, Deltona
Dispatcher 04/2020 - Present
Account relations
Scheduling loads for pickup and drop off
Assist the drivers with all of the issues they may occur over the road Handle all rerouting and updating of the new ETA's Monitor the drivers on the GPS
Brownie's Septicand Plumbing Inc FL, Orlando
Dispatcher 11/2018 - 04/2020
Prepare technician's schedules, as well as rearrange per emergencies Answer multi-phone line
Scheduling appointments with clients as well as provide quotes Collecting payments
J. Caiazzo Plumbing and Heating Brooklyn
Office Assistant/ Dispatcher 08/2014 - 10/2018
Answering multi-phone lines
Setting technician's morning schedule and providing afternoon appointments as they came in Scheduling appointments
Emailing quotes and contracts
Collecting payments
Manage accounts payables through Quickbooks
New employee paperwork and background checks
Choices Changes FL, Sanford
Office Assistant 06/2005 - 08/2013
Answer phones and direct them to the correct person Check people in
Make followup appointments
Create new client charts
Skills
Customer service, Communication skills, Computer literacy, Time management, Microsoft excel, Leadership, Microsoft word, Documentation review
Education
Deltona High School Deltona, FL
05/2006
High School Diploma
Seminole State College Sanford, FL
Prelaw
Jasmine Edwards
Deltona, FL 386-***-****
***************@*****.***