Administrative Assistant Customer Service

Objective

Office assistant with five years’ experience handling confidential tasks and making routine law office tasks as efficient as possible. A detail oriented professional with strong interpersonal, organizational and communication skills. Results-oriented, dependable and professional experienced in customer service and sales. Excels in fast–paced environments. Successful in supervising and motivating staff to increase productivity and company profitability. Work well independently and as part of a team. Committed to excellence.

Professional Skills

Office Management; CLASS;; Computer Operations; MS Office; MS PowerPoint; MS Excel; MS Access; MS Word; MS Windows, Windows 2000 & XP, Byte

Professional Work History

12/18 to 03/21 Office Manager/Accounting JP Construction

Responsibilities: Bookkeeping, Paying Vendors, managing invoices, Insurance claims, in charge of hiring, preparing payroll, controlling correspondence, designing filing systems.

08/16 to 11/18 Accounting Fix Auto Collision Center

Responsibilities: Managing Invoices, paying vendors, bank deposits and bank balances. Creating R.O.’s, Main contact for vendors and insurance companies

1/16 to 8/16 Administrative Assistant Camtech Corporation

Responsibilities: Greeting Guest, Daily data Entry for P.O’s, Managing Office bills, mailing out payments, preparing payroll, controlling correspondence, designing filing systems, Schedule Events for Company

12/12 to 12/15 Administrative Assistant Lawyer Referral Service/Southeast District Bar

Responsibilities: Provided clerical and office service support to legal secretaries, paralegals, attorneys and other administrative staff, Scheduled client appointments, managed lawyer and paralegal calendars, Met with clients to gather important information on court cases and updated legal documents

06/10 to 10/12 Administrative Assistant Lawyer Referral Service/Southeast District Bar

Responsibilities: Make court runs to deliver paperwork in a timely manner and other administrative staff paperwork, Scheduled client appointments, managed lawyer and paralegal calendars, Met with clients to gather important information on court cases and updated legal documents, Drafted correspondence to clients and outside Attorney

Accomplishments:

Received great annual reviews

Repeatedly named “Employee of the Month” at three companies in recognition of excellent job performance and customer service.

Commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off-days for absent employees.

Honored with repeated awards for cash handling accuracy, with zero overages/shortages month-over-month.

Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.

Education

Bellflower High School High School Graduate (06/10)

Available for all shifts and extended evening/weekend hours

Anaheim CA, 92805

Mobile: 562-***-****

E-mail: ******.*****@*****.***

Briana A. Puente

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