Baton Rouge Customer Service
Resume:
CELIA WAXMAN MUHL
***********@*****.***
PROFESSIONAL EXPERIENCE
JUBAN DENTAL – Baton Rouge, LA
Scheduling and Financial Coordinator (2013 to Present)
Coordinated the daily operations of two dental facilities comprised of dentists, hygienists, clinicians, and clerical personnel
Interfaced with clients in order to schedule appointments and to facilitate payments for dental services rendered.
Managed personal scheduling and provided full-time administrative assistance for two doctors.
Demonstrated the ability to lead and motivate an outstanding dental care team by conducting staff meetings, training and mentoring staff to ensure a high level of administrative and operational quality, and by successfully managing a period of transition resulting from a merger with another practice.
Implemented administrative and operational systems that allowed the facilities ongoing increases in year over year production.
Was responsible for ensuring HIPAA compliance within the practice.
Managed all payables, receivables, inventory assets, and vendor relations on an ongoing basis.
WHOLE FOODS – Baton Rouge, LA
Team Leader (2005-2008)
Provided direction and management of the specialty divisions within the Whole Foods Market location in Baton Rouge.
Was responsible for the hiring, training, and supervision of staff.
Received awards and other recognition of outstanding customer service.
Increased sales and production through creative marketing strategies.
COMMUNITY INVOLVEMENT
Capital Area Animal Welfare Society (2006-2008)
Forum 35 (2005-2006)
Susan G. Komen Foundation’s Race for the Cure (1997-2002)
Sigma Kappa Sorority (Pledge class of 2001)
EDUCATION
University of Louisiana at Monroe
Bachelor of Arts, Communication
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