Customer Service Data Entry
Resume:
Tandreka Story
Atlanta, GA *****
*************@*******.***
Work Experience
Crossing Guard/ Security
USVSA Security
August 2021 to current
Assist assigned school area with traffic. Help kids with proper street crossing. Monitor school parking lot and building for suspicious activity.
PCA Personal Care Assistant
Faith Medical Services-College Park, GA
June 2017 to July 2020
Assist assigned clients with meals, showering, grocery store runs, doctors appt appointments, etc. Remind client to take meds or pick up client meds. Use cellular device to keep notes of all things involved with client.
Call Center Customer Service Representative
State Farm-Riverdale, GA
February 2014 to June 2018
Answer incoming phone calls. Assist customers in a timely manner with concerns on existing customers accounts. Assisting new customers with starting accounts with company. Placing outbound calls to existing customers and future customers regarding their accounts. Putting customers information into the computer system using Word, Excel, PowerPoint, Data Entry Etc. Cashier/Custodian
Walmart-South Fulton, GA
May 2011 to December 2013
Assist customers with great customer service in a timely matter. Clean store floors, Restrooms, office spaces, break rooms etc.
Education
High school diploma
Stone Mountain High School - Stone Mountain, GA
August 2007 to May 2011
Skills
• Computer Skills (5 years)
• Time Management (10+ years)
• Data Entry (5 years)
• Home Care
• Meal Preparation (8 years)
• Cash Handling (2 years)
• Security (3 years)
• Cashiering (2 years)
• Microsoft Excel (5 years)
• Cooking (8 years)
• Childcare (10+ years)
• Medical terminology
• Medical office experience
• English (10+ years)
• Custodial experience (2 years)
• Commercial cleaning
• Janitorial experience (2 years)
• Senior care (3 years)
• Dementia care
• Communication skills (10+ years)
• Microsoft Office (5 years)
• Teaching
• Warehouse experience (2 years)
• Shipping & receiving
• Materials handling
• Supervising experience
• Microsoft Word (5 years)
• Typing (5 years)
• Microsoft Outlook (5 years)
• Vital signs
• Care plans (3 years)
• Caregiving
• Organizational skills
• Administrative experience
• Microsoft Powerpoint
• Office experience
• Front desk
Certifications and Licenses
CPR Certification
May 2024 to May 2025
BLS Certification
Pallet Jack Certification
Guard Card
Teaching Certification
Certified Home Health Aide
March 2021 to March 2025
Non-CDL Class C
March 2022 to June 2025
Driver's License
March 2022 to June 2025
First Aid Certification
Forklift Certification
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