Technical Support Customer Service

PRIYADHARSHINI M

827******* *************@*****.***

PROFILE Enthusiastic and adaptable recent graduate with a MCA Degree seeking an entry-level position. Possesses a solid academic foundation, quick learner with strong communication skills. Eager to contribute and grow in a dynamic professional environment. TECHNICAL SKILLS

Operating Systems : Windows, macOS, Linux/Unix

Software & Applications: Microsoft Office Suite, Remote Desktop Tools .

Database Management: SQL basics, Database connectivity issues

Cloud Platforms: AWS,Azure

Hardware Troubleshooting : PC/Laptop components, Printers, Routers, Switches

Knowledge in Web Services – REST APIs, SOAP,HTML,CSS,JS SOFT SKILLS Excellent Communication

Strong Problem Solving Skills

Team work and Collaboration

Leadership Qualities

Strong Customer Service

EDUCATION

MASTER OF COMPUTER APPLICATIONS 2022-2024

Dhanalakshmi Srinivasan College of Arts and Science for Womens, Perambalur. CGPA-9.2/10

BACHELOR OF COMPUTER APPLICATIONS

Jawaharlal Nehru college for womens, Ulundurpet.

CGPA-8.5/10

2019-2022

PROJECT

CHATBOT PROJECT FOR COLLEGE SYSTEM USING PYTHON

Creating a chatbot that assists students with common queries related to course information, schedules, and resources

AWARDS &

CERTIFICATIONS

Web Development certified

Microsoft Office Specialization certified

Techno Club Respresentative

Presented papers and Seminars

Initiated and organized several events

Contact this candidate