Marcus
Harris-Hallman
Aurora, CO *****
*********@*****.***
EXPERIENCE
June 2023 - Current
Water Damage Inc. - Denver, CO
Restoration Technician
Improved equipment functionality by conducting regular maintenance checks and repairs. Collaborated with team members to complete larger repair projects efficiently. Assisted management in developing long-term plans for equipment upgrades and replacements.
Reduced downtime by quickly diagnosing and resolving technical issues on machinery. Enhanced mold quality by performing routine maintenance and cleaning of molds. Reduced environmental hazards through careful identification and removal of contaminants. Increased client satisfaction with timely and comprehensive progress updates on remediation projects.
November 2021 - May 2023
Marshalls - Centennial, CO
Sales Associate
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment. Helped customers locate products and checked the store system for merchandise at other sites.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
SKILLS
Quality Control
System Troubleshooting
Environmental
Compliance
Attention to Detail
Product Sales
Loss Prevention
Customer Service
Display Setup
Cash Handling
Cross-Training
Equipment Maintenance
Time Management
Accurate Measurements
Quality Assurance
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
October 2020 - April 2021
Slim Chickens - Aurora, CO
Back of House Team Member
Improved kitchen efficiency by streamlining food preparation processes and reducing waste. Enhanced team collaboration by consistently communicating with other staff members about menu items, ingredient availability, and special requests. Ensured a safe working environment by adhering to strict sanitation guidelines and promptly addressing any hazards or potential issues.
Contributed to a positive customer experience by preparing high-quality dishes in a timely manner, following established recipes and presentation standards. Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes. Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
March 2020 - May 2020
City Of Aurora - Aurora, CO
Referee
Enhanced game fairness by enforcing rules and regulations during various sports events. Promoted player safety by monitoring games for potential hazards and injuries. Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
Collaborated with other referees to ensure consistent application of rules across all games. EDUCATION
Metropolitan State University of Denver Denver, CO No Degree Sports Management
May 2022
Cherokee Trail High School Aurora, CO
High School Diploma
Professional Summary
Dependable Referee builds sportsmanship among athletes. Active listener and complex problem-solver proficient in settling on-field disputes. Flexible professionals willing to take initiative to protect the safety of players. Over a good amount of time. Expertly prepares food orders and maintains kitchen inventories. Familiar with restaurant protocol and food safety requirements. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Dependable Restoration Technician with a large amount of experience in providing support to victims of fires, floods and other disasters by helping owners restore properties. Offering expertise in cleaning damaged properties, installing new materials and sanitizing homes.