Iona Sprowles
512-***-**** - ***********@*****.***
Professional Summary
Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
Skills
Staff Management
Security team management
Skilled in conflict resolution
Report Analysis
Site Visits
Relationship building and management
AED Training
Physical Restraint Training
Performance Assessment
Weapons Screening
Firearms Training
Visitor Monitoring
Risk Reduction
Patrol operations
Safety and security procedures
Work History
08/2024 to Current
Security Officer
Triumph Securities – Taylor, TX
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
03/2024 to 08/2024
Supervisor of Corporate Security
Markmans – Round Rock, TX
Enhanced security measures by implementing strict access control protocols and surveillance systems.
Maintained a secure environment for employees and visitors by enforcing strict identification verification procedures.
Ensured compliance with federal, state, and local regulations governing workplace safety by staying up-to-date on relevant laws affecting corporate security operations.
Managed a team of security personnel, ensuring their continuous professional development and adherence to company policies.
Created a culture of safety awareness among employees through regular training sessions and communications, fostering a sense of collective responsibility for maintaining a secure workplace.
Supervised team of 10 security personnel during shift.
Submitted documentation for weekly payroll, managed schedules, and enforced policies.
10/2023 to 03/2024
Security Officer
Baylor Scott & White – Pflugerville, TX
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
02/2021 to 10/2023
Manager
Murphy USA – Taylor, TX
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed and maintained relationships with customers and suppliers through account development.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Education
04/2013
Medical Assisting
Stanford-Brown College - Austin, TX
09/2003
Phlebotomy
Alexandria Tech. College - Alexandria, LA
10/1997
GED
Georgetown - Georgetown, LA