Aaron
Wood
Personnel Security Assistant
Email ********@*****.***
Address **** ****** ***** **. **********, TX 75
007
Phone 1-214-***-****
SUMMARY
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Takes pride in establishing positive client and coworker rapport. Seeking to further my career as a federal employee.
EXPERIENCE
Dallas, TX
Jun 2023 - Present
PERSONNEL SECURITY ASSISTANT
GRS
Irving, TX
Jan 2023 - Jun 2023
ADMIN AND TECH SUPPORT
SPECIALIST
AMENTUM, PAE
Farmers Branch, TX
Aug 2019 - Jan 2023
PERSONNEL SECURITY ASSISTANT
XLA
Dallas, TX
Oct 2018 - Mar 2019
TRAVEL SUPPORT SPECIALIST
TripActions
Dallas, TX
Dec 2017 - Oct 2018
CUSTOMER SERVICE REP
Signature Flight Support
EDUCATION
Sep 1998 - May 2001
Government and Politics
The University of Texas at Dallas
SKILLS LANGUAGES
HONORS & AWARDS
JUNE 2021 - * Received Letter of Appreciation from the Asst. Director of DHS, ICE, OPR - Waldemar Rodriguez, for the contributions made by myself and my team for the Fiscal year 2020.
• A federal contractor working for the FDIC
Perform multiple database checks using various
government systems (i.e Equifax, CVS, TLO,
CHRIS)..
•
Retrieve and upload daily fingerprint results
received.
•
Review all security forms for accuracy and
completeness and request corrections, if needed.
•
Process cases for employees and contractors (i.e
transfers, departures, and new hires).
•
Assist in overseeing and managing of the
Personnel Security Unit mailbox by answering all
inquiries and/or forwarding correspondences to
appropriate personnel.
•
Maintain all personal identification information
(PII) with encryption security measures.
•
A federal contractor working for the Defense
Counterintelligence and Security Agency. Secret
Clearance obtained
•
I assisted in the planning, reviewing, and auditing of employee travel utilizing the Defense Travel
System (DTS) and MyTravel system; Assisted in
the overseeing and ordering of office equipment
for all Central Region offices; Recorded and
maintained order forms, FedEx receipts,
equipment transfer forms, office billing;
Responsible for the receipt and routing of office
mail/correspondence; Assisted in the employee in
and out processing; Provided assistance in the
conference room coordination for the
department, section, and regional meetings;
Directly responsible for inputting and managing
agency databases as directed.
•
A federal contractor working for the Dept Of
Homeland Security - Immigration and Customs
Enforcement. Position of Public Trust
•
Thoroughly reviewed and identified issues on
security forms used in granting Entry on Duty and
adjudicative decisions; Identified previous
investigations and ensured all documents required
for suitability are included and completed;
Reported derogatory and discrepant information
to team lead and section supervision;
Continuously navigated through multiple systems
(i.e ISMS, Lexis Nexis, NP2 Portal, Selective
Service Reg, PCQS (CIS for foreign-born subjects
and relatives), FBI - LEEP (Law Enforcement
Enterprise Portal), CAS fingerprint system.
•
Reviewed work of teammates processing and
reviewing ROIs (Reports of Investigation) from
third-party vendors and assuring complete
accuracy and that all necessary forms are
uploaded with current work statuses; Uploaded
and/or downloaded generated reports containing
lists of law enforcement and non-law enforcement
personnel; Conducted and assisted in the mailing
out of fingerprint cards for completion, as well as processed in-person fingerprinting; Routinely
followed agency guidelines of
shredding/dissemination of personal information;
Successfully completed on-going agency and
company training and applied lessons to everyday
activity and conduct.
•
Key responsibilities included booking, modifying,
and canceling flights, hotel rooms, rental cars, and train reservations for corporate travelers; If need be, contacting airlines, hotels, and third- party
vendors via outgoing phone calls for reservation
modifications; Being available to answer incoming
calls for reservation changes.
•
Provided excellent customer service to clients,
flight crews, and the general public
•
Completed scheduling, transportation, and
reservation requests
•
Maintain tracking of all flights, inbound and
outbound, and insure all departments are aware
and notified of any changes/delays
•
Answered and responded to all phone and email
inquiries
•
Maintained the terminal lobby with the organizing
and stocking of refreshments and providing a
clean and professional appearance.
•
Richardson, TX
• Technical Support and Assistance
• Tracking and Documentation
• Customer Communication and Empathy
• Collaborative Team Player
• Client Rapport-Building
• Information Updates
• Support End-Users
• Background Investigations
• Data Entry
• Security Operations
French
Advanced. Diploma in
Advanced French