Server Got

LeonardoRaposo ***WestCreekClose

ChestermereAB,T*X1M3

587-***-****

**********@*****.***

SUMMARY

Committedtocustomerconnectionsandmeetingindividualneeds. Thrivesinorganised,fastpacedenvironments—dedicatedtosatisfaction androutinequality.

EXPERIENCE

VinoVoloYYC,CalgaryAirport—Bartender/Server/BOH

July2023-April2024

-Servedtableslearninghowtoorganiseorders,tablesand customersatisfactionbasedonspeed,attentivenessand

accuracy.

-Trainedinbasicbarknowledgeofcocktails,toolsandbar etiquette.

-Workedasalinecookpreparingvariousmeals,pairingthem simultaneouslywiththecorrectwine.

-Trainedinbasicwineknowledge;viticulture,regionsand customerpreferencebasedonpastwinesthey’veenjoyed.

-HeldaRAIC;completedabackgroundcheckandnavigated

airportsecurityeachdaypriortoshift.

Referencesavailableuponrequest.

StarbuckCoffeeCompany,Chestermere—Barista

June2021-July2023

-Greetedandconversedwithnewandreturningcustomersduring rushperiodstoencouragepositivityandcreateafresh

environmentdaily.

-Madeadiverseselectionofhotandcolddrinksinvariousstore locations(“borrowingpartners”)withconsistentlypositive customersatisfactionscores.

-Sanitisedandmaintainedmachinery(blenders,espressoand coffeemachines),toolsandcafediningareaseachshift.

-Assistedinfindingdrinksspecifictocustomersunfamiliarwith themenuaccordingtotheirtasteandmood.

Referencesavailableuponrequest.

Purr17thAve,Calgary—Retail

September2022-November2023

-Organisedorders/shipmentsofclothingfromvariousvenders andgarmentlines.

-Familiarisedmyselfwithsizing/styledifferencessourcedfrom SKILLS

Stockingsuppliesandretail

displays

ManualLabour

Food/DrinkService

OrderAccuracy

SeasonalUpselling

MenuMemorization

Outgoing/Extroverted

American,EuropeanandUKvendors.

-Constantlymaintainedstoreappearance.

-Becameaccustomedtovaryingcustomerpreferencesintermsof style,fitanddesign.

Referencesavailableuponrequest.

Synergy,Chestermere—Volunteer

2019-2020

Assistedinoutdooractivitiesaswellaslocalfundraiserswithin Chestermere.(Waterfest,CampChestermereevents,CanadaDay celebrations)

EDUCATION

● St.GabrieltheArchangel/St.Mary'sHighSchool,

ChestermereAB/CalgaryAB

CompletedHighSchoolDiploma,Classof2022.

● SAITPolytechnic,CalgaryAB

EmergencyMedicalResponderCertified,April2024

PursuingacareerinMedicalResponseandParamedicine

● HeartandStrokeFoundation,CalgaryAB

FirstAid+BLSCertified.

● Proserve,Alberta

ProserveCertified.

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