Customer Service Data Entry
Resume:
MELISSA ZAHN
Palm Bay, FL **905
EMAIL: ***********@*****.***
Skills
COMPUTER KNOWLEDGEABLE, ORGANIZED, DETAILED ORIENTED, SKILLED TYPIST, DATA ENTRY, MICROSOFT OFFICE, (WORD, EXCELL, POWER POINT), OUTLOOK, HANDLING CREDIT CARDS AND FINANCES. SELF STARTER. OVER 25 YEARS WORKING IN OFFICE AND CUSTOMER SERVICE EXPERIENCE.
AUGUST 24, 2022-PRESENT
CIRCLE K
ASSISTANT MANAGER
Assist store manager with weekend paper, ordering merchandise for the store; as well doing weekly payroll, when needed
Trained new employees
Check in vendors
OCTOBER 2020-AUGUST 2022
BOCH HYUNDAI, NORWOOD, MA 02062 - RECEPTIONIST
●Answered incoming call and directed the call to the appropriate person.
●Greeted potential customer to a sales person.
●Took deposits for vehicle from customer, sales person or one of the managers.
●Created Excel documents for easy directions as to whatever needed.
NOVEMBER 2017-JUNE 2022
STOP AND SHOP, MILFORD MA 01757 - CUSTOMER SERVICE /CASHIER
●Cash out customers items - handle money, credit cards and accounts receivable
●Greet Customers, assist with questions.
●Stock shelves, organize work station
JANUARY 2016 - OCTOBER 2017
BELLINGHAM CAR WASH AUTO CENTER, BELLINGHAM, MA 02019 -
OFFICE MANAGER
●Open and closed garage and answered phones, greeted customers.
●Maintained the cash and charges on credit card machines
●Checked in and out U-Haul trucks
SEPTEMBER 2015 - NOVEMBER 2015
IRA TOYOTA OF MILFORD, MILFORD MA 01757 - CAR SALES/RECEPTIONIST.
●Knowledge on the different cars/trucks for sales-advising customers
●Answer incoming phone calls and direct them to appropriate departments
March 2009 - September 2015
RANDSTAD EMPLOYMENT, MILFORD MA 01757 - CUSTOMER SERVICE/VARIOUS OFFICE POSITIONS
●Data Entry, verified measurements with measuring tool - (Cormack Medical)
●Customer Service - processed payments for Cable Company, track Fed-Ex Packages.
●Answering phones, assisting with customer questions - various businesses.
Education
JUNE 2014
CTU - COLORADO TECHNICAL UNIVERSITY
BUSINESS MANAGEMENT STUDIES
MEDICAL ASSISTANCE COURSES
SEPTEMBER 1985
CCRI
LEGAL SECRETARY STUDIES
JUNE 1984
CUMBERLAND HIGH SCHOOL, CUMBERLAND RI
REFERENCES:
Business
BRANDON CRONIN
STOP AND SHOP - MANAGER
JAIME
RANDSTAD - MANAGER
Personal
CAROL JEFFREY
FRIEND +25 YEARS
KRISTEN LOWE
FRIEND +25 YEARS
Contact this candidate