Customer Service Quality
Resume:
HEENA RANI
Contact
Abbotsford, BC
*************@*****.***
*********@*****.***
Objective
Proven Immigration Consultant with a track record
of success at DAVID ARORA adept in visa
applications and fostering client relationships.
Excelled in generating new leads and surpassing
sales goals, demonstrating strong communication
skills and organizational prowess. Specializes in
immigration case file strategies, ensuring high
quality customer service and efficient problem
resolution.
Education
Master of Arts: M.A. History,
05/2019
Punjab University Chandigarh,
Punjab, India.
Key Skills
Immigration Inquiries
Visa Applications
Building
String Communication Skills
Immigration case file
Client relationship
Experience
JAN 2018 -MAY 2024
IMMIGRATION CONSULTANT DAVID ARORA
• Responsible to responding to email and phone calls of customers.
• Experience of handing and attending clients in well manners as I have good companionship nature by
nature.
• Troubleshoot issues and problems that clients and other team members having with our systems.
• Excellent organization skills.
• Generating and qualifying new leads.
• Developing and maintaining customer relationships.
• Meeting and exceeding sales goals.
• Negotiating contracts.
• Promoting products and services.
• Delivering quality customer service.
Reference
Available upon Request
Contact this candidate