Customer Service Microsoft Office
Resume:
Joshua
Bethard
Admin
Yuma, AZ
**********@*****.***
Quick learning, with a 35-40 WPM, with extensive knowledge of Microsoft Office (Word, Excel, Outlook, etc). Earned the High Miler award from AutoZone for going above and beyond in customer service. Professional Experience
Bose
Yuma, AZ 85364
admin Creditor
Jan 2024 - Mar 2024
Generated financial ratios to evaluate customers financial status Prepared reports that included the degree of risk involved in extending credit or lending money Analyzed credit data and financial statements
Health partners
Burnsville, MN
Admin Assistant
Nov 2022 - Feb 2023
Completed reports, analyzed data, proofread documents and prepared presentations and reports Extensive use and competence with Microsoft Office to include Word, Excel and PowerPoint Provided customer service to a diverse population of administrators, staff and the general public Noran Neurological Center
Lakeville, MN
Receptionist
May 2022 - Nov 2022
Admitted patients to facility, recording all pertinent information Transferred calls, paged employees and took accurate detailed messages for voice mail system Reviewed records for completeness, accuracy and compliance with regulations Completed pre-registration in the hospital computer database system Directed and accompanied visitors and business representatives to their designated areas Maintained and operated a variety of health record indexes and storage and retrieval systems ADMC
Inver-grove Heights, MN
Inside Sales
May 2021 - May 2022
Answered customers questions about products, prices, availability, product uses, and credit terms Recommended products to customers, based on customers needs and interests Estimated and quoted prices, credit and contract terms, warranties, and delivery dates Contacted regular and prospective customers to demonstrate products, explain product features, and solicit orders
AutoZone
Oak Park Heights, MN
Senior Customer Representative
May 2019 - May 2021
Assisted customers in the selection of products
Recognized by customers who appreciated my extra efforts Researched and responded to customer inquiries and explained transactions to their satisfaction Provided marketing support by making outbound sales calls for special promotions Education
Phoenix Community College Aug 2014 - May 2015
Phoenix, AZ
Skills
Problem Solving - Advanced
Computer use - Expert
Clerical experience - Advanced
Customer Service - Advanced
Data Entry - Advanced
Administrative Expericence - Intermediate
Awards & Achievements
High miler award
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