Case Manager Substance Abuse

*******@********.***** rr.com Columbus, Meeks OH +1-614-***-****

PROFESSIONAL SUMMARY

I am very customer focus. Great listing skills always willing to help making good descion for the company and the customer. Like face to face contact with people making good impression for the business and myself. WORK HISTORY

Verizon Wireless Credit Coordinator at Verizon Wireless 12/2000 - 05/2019 (18 years)

Coordinator Interim Supervisor at Finical Service Floor Verizon Wireless 12/2005 - 12/2011 (6 years)

House Manager at W.A.I.T. Program

06/1998 - 01/1999 (1 year)

Collection Large Balance Representative at OSI (UPS Collection) 06/1997 - 12/2000 (4 years)

Clinical Case Manager at Comp Drugs

01/1997 - 01/1999 (2 years)

*Modify treatment plans according to changes in client status.Supervise or direct other workers who provide services to clients or patients.*Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.*Develop or advise on social policy or assist in community development.*Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.*Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.*Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient.*Plan or conduct programs to prevent substance abuse, combat social problems, or improve health or counseling services in community.*Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.*Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes.*Monitor, evaluate, and record client progress with respect to treatment goals.*Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.*Educate clients or community members about mental or physical illness, abuse, medication, or available community resources. PAC repersitive at Charter Communications, Inc.

05/2019 - 05/2024 (5 years)

Credit Activation Coordinator at Charter Communications 05/2019 - 05/2024 (5 years)

EDUCATION

Netti Lee Roth

Graduated 1976

Graduated 1994

Graduate Of Job Readiness Class

Ohio State School of Cosmetology

Graduated 1997

SKILLS

Computer skills, word, cash,, 23 years

LANGUAGES

English, Fluent

SOCIAL NETWORKS

Facebook, https://JackieRandle

Twitter, https://N/A

Linkedin, https://Fatima Boukhari

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 15 years

I have a security clearance

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