Customer Service Office Manager

Brian Bizzel

*****@*******.***

Cambria Heights, NY, 11411

(718) 926 – 5965

Objective:

To obtain a position that allows me to utilize my customer service skills as well as meet or surpass company expectations.

Experience:

The Millennium Group, NYSE-New York, NY

Office Manager / Mail Clerk, February 2004-November 2022

• Distribution of all incoming USPS mail and accountable packages.

• Keep daily tallies for monthly reports.

• Maintain records of receipt, mailing dates, and other required information.

• Answering and directing calls, taking messages, and making phone calls on behalf of the company.

• Sorting, filing, and maintaining filing systems for efficient recordkeeping and easy retrieval.

• Using office equipment to check emails, send faxes, make copies, and update computer databases.

• Handle all internal and external client service requests.

• Service mail deliveries to the trading floor and various floors. Royal Abstract Inc. New York, NY

Office Clerk, January 2003- January 2004

• Responded to customer and service inquiries such as title reports on closings.

• Handled all office supply requests, ordered and delivered.

• Answer the phone to take messages or redirect calls.

• Handled outside messenger requests.

• Maintaining inventory of office supplies.

• Utilize office appliances such as photocopiers, printers, etc., and computers for word processing, spreadsheet creation, etc.

Education:

High School Diploma:

Francis Lewis High School, Queens, NY

NYC Vocational Technical /Liberty Vocational Training, New York, NY Skills:

• Literacy Office Skills Program

• Computer Literacy Program.

• Excellent communication skills

• Very good organizational and multi-tasking abilities

• Excellent interpersonal and customer service skills.

Contact this candidate