Asia Phophrachanh
(***) *** - **** *********@*****.*** Rialto, CA
EDUCATION
California State University, San Bernardino
Bachelor of Arts in Business Administration - Marketing
• Cumulative GPA: 3.60
Work Experience
Tilly’s
Sale Associate
• Greeted customers and provided personalized assistance to help them find products that met their needs.
• Developed strong product knowledge to effectively answer questions and make recommendations.
• Managed customer inquiries and resolved issues promptly to ensure a positive shopping experience. Adecco
Warehouse Associate
• Responsible for packaging and preparing order shipments for Origins, Estée Lauder, and Mac.
• Inspected products for quality and to ensure any hazards products that may be harmful for transportation were taken care of. Made personalized message cards that customers requested and trained my colleagues how to do so. Utilized computerized inventory systems to track and locate items within the warehouse.
• Collaborated with team members to meet daily production goals. Utilized computerized inventory systems to track and locate items within the warehouse. Maintained a clean and organized work area, adhering to safety protocols and regulations. Participated in regular training sessions to stay updated on company procedures and safety guidelines.
• Communicated effectively with supervisors and team members to ensure smooth workflow. Thai Diamond B.B.Q.
Server
• Served lunch and dinner to customers and memorized over 30 menu items and rotating special orders to give customized recommendations to guests. Accurately recorded food and beverage menus and relayed them to kitchen staff. Ensured timely and efficient delivery of food and drinks to guests, monitoring tables to anticipate needs. Processed guest payments, handled cash payments and credit card transactions. Skills and Interest
Computer: Adobe Creative Suite (After Effects and Photoshop), Microsoft Office (Powerpoint) Skills: Multi-tasker, Motivated, Flexibility, Fast Learner, Attentive listener, Patience, Openminded, Empathetic, Self- awareness, Clear Verbal Communication Skills, Customer Service, Cash Handling San Bernardino, CA
August 2023 - Present
Upland, CA
March 2023 - April 2023
Rialto, CA
November 2022 - December 2022
Ranch Cucamonga, CA
May 2022 - June 2022
Interest: Journaling, Video Editing, Podcasts