Customer Service
Resume:
Clare Anderson
Chanhassen, MN *****
***************@*****.***
Work Experience
Administrative Assistant
Choices Psychotherapy
June 2023 to Present
Answer and transfer telephone calls
Register and schedule patients
Check patients in for appointments
Collect co-pays
Health Unit Coordinator (HUC)
Hazelden Betty Ford - Plymouth, MN
September 2005 to June 2023
Provide clerical support to Nurses, Nurse Practitioners, and Doctors Answer telephones
Create Nurse Practitioner and Doctor Schedules
Prepare paperwork for incoming patients
Maintain electronic records
FMEA Committee
Education
Bachelor's Degree in Business Administration
Graceland University-Lamoni - Lamoni, IA
Associate in Arts (AA) in Liberal Arts & Sciences
Bethany Lutheran College - Mankato, MN
Associate's Degree in Legal Information Processing AIB College of Business - Des Moines, IA
Associate's Degree in Medical Information Processing AIB College of Business - Des Moines, IA
Skills
• Transcription (5 years)
• Medical Scheduling (10+ years)
• Clerical Experience (10+ years)
• Customer Service (10+ years)
• Medical Office Experience (10+ years)
• HIPAA (10+ years)
• Communication skills (10+ years)
• Computer skills (10+ years)
• Microsoft Word (10+ years)
• Medical Terminology (10+ years)
• Time management
• Organizational skills
• Microsoft Office
• Typing
• Phone Etiquette
• Cerner
• SharePoint
• Schedule management
• Analysis skills
• Administrative experience
Languages
• English - Fluent
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