Customer Service Representative

SONYA HENSON

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770-***-****

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WORK HISTORY:

**/****-*******--- *******---********** SUPERVISOR---RESPONSIBILITIES: PROVIDE APPROPRIATE TRAINING, GIVE DAILY TASKS AND GOALS TO MY ASSOCIATES, OVERSEE REPORTS ARE GENERATED PROMPTLY, HANDLE CUSTOMER COMPLAINTS, ETC..

07/2017-11/2020---DOLLARTREE---SHIFT MANAGER---RESPONSIBILITIES: CHECKED VENDORS IN, RECEIVED AND UNLOADED TRUCKS, PROCESSED REGISTERS, MADE BANK DEPOSITS, MANAGED STORE EMPLOYEES, ETC..

02/2015-06/2017---FAMILY DOLLAR---SHIFT MANAGER---RESPONSIBILITIES: MANAGED STORE EMPLOYEES, MADE BANK DEPOSITS, PROCESSED DAILY AND WEEKLY PAPERWORK, SET SCHEDULES, MADE SURE STORE NEEDS WERE MET, ETC..

EDUCATION:

CHATTAHOOCHEE TECHNICAL COLLEGE---DALLAS, GA---2001-2002---STUDYING NURSING

PAULDING COUNTY HIGH SCHOOL---DALLAS, GA---1994-1998---GED

SKILLS:

COMMUNICATION SKILLS, HARD WORKER, COMPUTER SKILLS, CUSTOMER SERVICE, ACCURATE MONEY MANAGEMENT, PALLET JACK, GOOD LEADER, P.O.S. SYSTEMS, EXCELLENT TIME MANAGEMENT, ETC..

REFERENCES:

PROFESSIONAL: KENNY—WALMART, ATHENS GA—205-***-****

PROFESSIONAL: JEREMY—WALMART, ATHENS GA—731-***-****

PERSONAL: TRACE---ATHENS, GA—706-***-****

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