Devops Engineer Cloud

SHARATHI R

***********@*****.***

Mobile No: 904-***-****

Objective:

Passionate and enthusiastic Cloud Engineer seeking an opportunity to utilize my skills and knowledge in a dynamic work environment to contribute to the success of the organization.

Work Experience:

Cloud DevOps Engineer in LRS Technology (Nov 2022 - Present) Project Description:

• Designed and deployed highly available cloud infrastructure on AWS, services such as EC2, S3, RDS, IAM, and VPC, resulting in a scalable architecture that improved system uptime by 99.9%.

• Configured and managed databases using Amazon RDS and DynamoDB, improving data availability and ensuring high-availability with automated backups and multi-AZ deployment.

• Implemented auto-scaling policies for EC2 instances to handle variable workloads, ensuring cost-effectiveness and system reliability.

• Secured AWS environment through IAM role management, security groups, and encryption (S3), achieving compliance with industry standards

Development of Terraform Scripts: Creating Terraform scripts to automate and expedite the creation of resource groups and resources, reducing manual effort and increasing efficiency.

Monitoring Logs:

• Integrated Argo CD with Splunk for real-time log monitoring, improving the visibility of Kubernetes deployments and automating alert mechanisms for faster incident response.

ITSM:

• ITIL-based ITSM processes in ServiceNow to manage incidents, changes, and service requests.

• Set up SLA metrics and dashboards in ServiceNow to track service performance and align with business needs, achieving 99.9% SLA compliance.

O365 Support:

• Provided user training and support for O365 tools, across the organization.

• Monitored O365 service health and performance, troubleshooting issues and managing escalations with Microsoft Support, ensuring 99.9% service uptime.

Graduate Apprentice Trainee at TNPL (Oct 2021-Oct 2022) Roles and Responsibilities: Maintained records for external auditing Education:

Bachelor of Engineering (B.E.) in Mechanical Engineering M. Kumarasamy College of Engineering, Karur YoP:2021- Percentage: 72% Technical Skills:

• Eagerness to learn new technologies and adapt to new challenges quickly

• Cloud Platforms: AWS

o AWS Cloud Service (EC2, EBS, S3, EFS, ELB, ASG)

o Networking (VPC, Route Table, Subnets, IGW, NAT,) o IAM (User, User group, Roles, Policies)

o Monitoring (AWS CloudWatch, CloudTrail, Lambda)

o Familiarity with RDP and SSH for remote connectivity.

• Cloud Platform: Microsoft Azure

• Experience with version control systems such as Git.

• Log Monitoring & Visualization: Argo CD, Splunk, CI/CD Pipelines

• Infrastructure: Terraform, Docker, Kubernetes, Jenkins.

• Cloud Computing: IaaS, PaaS, SaaS

• ITIL Framework: Incident, Change, Problem, and Service Request Management

• IT Service Management: ServiceNow, Jira Service Desk

• Process Improvement: ITIL v3/v4, SLA/KPI Management, Root Cause Analysis

• Scripting: Bash, Python.

• Office 365 Services: Exchange Online, SharePoint Online, Teams, OneDrive, Power Automate, Power BI

• O365 Administration: User Provisioning, License Management, Security & Compliance, AD

• Operating Systems: Linux, Windows

Soft Skills:

• Proficient problem-solving abilities.

• Effective time management.

• Strong communication skills in both spoken and written English.

• Leadership capabilities, adept at managing technically complex and sensitive customer interactions.

Declaration:

I hereby affirm that all the information provided above is accurate to the best of my knowledge

(SHARATHI.R)

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