ABOUT ME
Dynamic and dedicated
Transcriber/Editor poised to
leverage my comprehensive
training and skills in a responsible
career opportunity. My
commitment to excellence ensures
a significant contribu on to your
company's success. I excel in
taking ini a ve and thrive in
collabora ve team se ngs, all
while managing administra ve
du es with competence and
professionalism.
SKILLS
REAL-TIME TRANSCRIPTION
AUDIO AND VIDEO
TRANSCRIPTION
CLOSED CAPTIONING
DATA ENTRY
LINKS
LinkedIn:
www.linkedin.com/in/eddie-kama
u-52057a62
LANGUAGES
ENGLISH
REFERENCES
PROFESSOR P. SHIUNDU
University of Nairobi
ESTHER NJERI
Naivas Chain of Supermarkets
SALMANI AL HOSSAIN
Al Jazira Holdings
T: +974********
WORK EXPERIENCE
Mar 2023 - Present
Doha
Dec 2020 - Apr 2023
My responsibili es included comple ng an assessment of security risks, handling access control, documen ng incidents at the facility, maintaining and upgrading security equipment when necessary, and direc ng other security personnel to address issues when I observed them in the control center. Greenspan Mall
Sep 2016 - Aug 2020
I was responsible for gree ng and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and direc ng as needed, scheduling mee ngs, and coordina ng office ac vi es.
Feb 2014 - Jun 2016
• Transcribed legal, medical and scien fic audio and video files in a mely manner and also developed a good working knowledge of the terminology these fields require.
• Editor and content creator of the company's newsle er and social media pla orms.
• Also created training documents.
Dec 2010 - Jan 2014
• I created spreadsheets to track important customer informa on and orders.
• Transferred data from hard copy to a digital database.
• I also updated customer informa on in a database.
• I managed to develop a typing speed of 63 words per minute.
• I maintained customer records by upda ng account informa on.
• I also resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selec ng and explaining the best solu on to solve the problem.
THE
TRANSCRIPTION
PROS
Freelance Transcriber and Cap oner
AL JAZIRA SECURITY
SERVICES
CCTV Operator and Security Guard
NAIVAS CHAIN OF
SUPERMARKETS
Frontdesk Customer Service
DAPROIM AFRICA
LIMITED
Transcriber, Trainer, Social Media Manager
HORIZONS
CONTACT CENTER
Data Entry Clerk, Quality Assurance Clerk
ESSAR TELKOM
KENYA LIMITED (YU
MOBILE)
Customer Care Agent
EDWARD
KAMAU
TRANSCRIBER/EDITOR
Mbulia Close, Umoja, Nairobi, Kenya,
Nairobi, 00200, Kenya
**********@*****.***
COURSES
EDUCATION
Nairobi
2010
Nairobi
2005
Dis nc on in all the computer packages
Kiambu
2004
2000
VIRTUAL TRANSIT COURSE
CERTIFICATION
ROBBEN INSTITUTE
VIRTUAL ASSISTANT
CERTIFICATION
UDEMY
UNIVERSITY OF
NAIROBI
Bachelor of Science in Industrial Chemistry and Management NAIROBI INSTITUTE
OF BUSINESS
STUDIES
Cer ficate in Informa on Technology
KIAMBU HIGH
SCHOOL
Kenya Cer ficate of Secondary Educa on
UNITY PRIMARY
SCHOOL
Kenya Cer ficate of Primary Educa on