Property Manager Regional
Resume:
DARRELL
BUTLER
*************@*****.**
m
Grand Prairie, TX 75050
Dedicated Regional Manager/Trainer/Property Managing professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Offer over 20 years of experience in leadership and team building.
PROFESSIONAL SUMMARY
Exponential Property Group - Director of Training and Development
Southlake, TX • 11/2021 - 07/2022
Exponential Property Group - Regional Property Manager Southlake, TX • 07/2020 - 11/2021
Exponential Property Group - Property Accountant
WORK HISTORY
Conducted orientation sessions and organized on-the-job training for new hires.
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Trained new hires to perform cross-training exercises with experienced workers.
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Communicated all learning and performance objectives, schedules and training assessments to upper
management.
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Led daily, weekly and monthly coaching, counseling and feedback sessions.
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Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing
quality control oversight.
•
Assisted with annual budget creation and managed
portfolio according to approved budgeted parameters.
•
Handled terminations, performance evaluations, and staff coaching to maintain top property operations.
•
Assessed reports on occupancy, delinquency, budget variance, and make-readies generated by on-site staff.
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SKILLS
• Classroom Presentations
• Providing Feedback
• Role Playing
• New Employee Orientation
Training Materials and
Documentation
•
• Individual Trainings
• Group Process Facilitation
• Corporate Leadership
• On-The-Job Training
• Coaching
Morehouse College
Atlanta, GA
Education
EDUCATION
Southlake, TX • 05/2019 - 07/2020
Dealt with tenant invoices, balances and payments for
[Number] tenants in [Number] properties.
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Verified accounts payable documentation and generated weekly check runs to pay tax and liabilities before predetermined deadlines.
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Performed electronic banking transactions and
completed bank reconciliations to obtain comprehensive picture of organization bank accounts.
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Monitored accounts payable and accounts receivable functions to accurately gauge organization cash flow.
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Completed bank and account reconciliations on weekly and monthly basis for [Number] realtors and [Company Name].
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Addressed questions from external auditors and provided requested documentation to enable issue resolution.
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Evaluated real estate leasing and accounting functions to determine transaction accuracy and revenue generation value.
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Prepared for year-end audit cycle by compiling
documentation for income statement and balance sheet accounts.
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Conducted internal audits, fixed asset reviews and property inventory evaluations to obtain asset
performance information.
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Attended continuing education seminars and conferences to maintain updated industry knowledge.
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Analyzed and reported financials for [Number] private properties and [Number] commercial properties annually.
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Provided journal entries and performed accounting on accrual basis.
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Tracked funds, prepared deposits and reconciled
accounts.
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Trained new employees on accounting principles and company procedures.
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Completed audit papers by thoroughly documenting audit tests and findings.
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Collected and reported monthly expense variances and explanations.
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Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
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• Identified management control weaknesses and provided Exponential Property Group - Sr. Property Manager
Southlake, TX • 05/2016 - 05/2019
value added suggestions for remediation.
Compiled general ledger entries on short schedule with 100% accuracy.
•
Cooperated with senior leaders to create operating budgets and initiate financial planning.
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Upheld strict confidentiality protocols with client details and tax return information.
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• Investigated and resolved any tenant complaints. Attracted tenants by advertising vacancies and
personally showed units to potential renters.
•
Maintained building systems by working with
maintenance services and supervised repairs.
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Established rental rates by surveying local rental rates and calculated overhead costs.
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Prepared annual budget, scheduled expenditures and collected monthly rent from tenants.
•
Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing
quality control oversight.
•
Prepared [Business Name] annual budget, scheduled
expenditures and collected monthly rent from tenants.
•
Assessed market data to ascertain prospective
development sites.
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Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
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Communicated effectively with owners, residents and on-site associates.
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Collected and maintained careful records of rental payments and payment dates.
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Kept properties in compliance with local, state and federal regulations.
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• Coordinated appointments to show marketed properties. Delivered emergency 24-hour on-call service for tenants on building issues.
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Promoted positive company and owner relationships
through proactive attention to concerns.
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Analyzed and evaluated monthly and quarterly financial statements.
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Myan Management - Assistant Property Manager
Southlake, TX • 02/2012 - 05/2016
Administered property-related budgets, reviewed
invoices and tracked costs.
•
Maximized rental income while minimizing expenses
through effective planning and control.
•
Generated leads for sales and rental properties through cold calls and referrals.
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Responded to Common Area Maintenance (CAM)
inquiries.
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Introduced and monitored effective lease renewal
programs to maintain high occupancy rates.
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Maintained constant balance and accounting of property petty cash account.
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Developed annual operating budgets and forecasts, as well as sales and marketing plans.
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Audited files and reported issues requiring follow-up to program manager.
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Oversaw and enhanced work of [Type] and [Type] team members to promote optimal efficiency and obtain
necessary results.
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Generated professional networks by engaging in
professional, industry and government organizations.
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Analyzed operational information for impact on ROI, identified trends and recommended appropriate
adjustments.
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Completed annual rent calculations using housing
database software.
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Planned special events such as lotteries, dedications and project tours.
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Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
•
Kept accurate records of all resident and tenant
correspondence.
•
Followed up on delinquent tenants and coordinated
collection procedures.
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Completed final move-out walk-throughs with tenants to identify required repairs.
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Resolved conflicts between tenants regarding noise, encroachments and parking.
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• Processed security deposit refunds.
• Oversaw monthly collections and maintained high
Southwest Housing (Sold To Pinnacle) - Assistant Property Manager
Dallas Texas • 05/2007 - 11/2010
payment rates by building positive relationships with tenants.
Conducted property showings to highlight features, answer questions and redirect concerns to close
contracts.
•
Verified income, assets and expenses and completed file tracking sheet for each applicant.
•
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
•
Kept accurate records of all resident and tenant
correspondence.
•
Followed up on delinquent tenants and coordinated
collection procedures.
•
Completed final move-out walk-throughs with tenants to identify required repairs.
•
Resolved conflicts between tenants regarding noise, encroachments and parking.
•
• Processed security deposit refunds.
Oversaw monthly collections and maintained high
payment rates by building positive relationships with tenants.
•
Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
•
Conducted property showings to highlight features, answer questions and redirect concerns to close
contracts.
•
Verified income, assets and expenses and completed file tracking sheet for each applicant.
•
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
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Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
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Escalated major issues to property manager for
immediate remediation.
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Showed apartments to potential tenants and answered questions regarding community.
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Inspected common areas for cleanliness and notified maintenance of overflowing trash.
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Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
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Complied with safe housing requirements and
contractual obligations by resolving tenant issues and service needs.
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Introduced prospective tenants to types of units
available and performed tours of premises.
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Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
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Posted policies and rules in common areas for tenant review.
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Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
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Attended staff meetings and took extensive notes to share with property manager.
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Trained and motivated leasing staff during bi-monthly trainings.
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Coordinated with janitorial and engineering staff on maintenance and upkeep.
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Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
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Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing
quality control oversight.
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Developed, reviewed and submitted property operating and capital budgets.
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Handled disciplinary actions, performance appraisals and terminations of company staff.
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Prepared specifications, solicited bids and approved subcontracts for building services.
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