Service Representative Customer

Tevonte

White

*** *** ***** ****, ******, Ga ***07, 706-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Motivated jobseeker looking to obtain a new, challenging position. Works well under pressure, adaptable, and ready to be a strong team player. Diligent Customer Service Representative with proven technical abilities, consultation skills, and attention to detail. Easily understands customers' concerns in fields wide range of inquiries with excellent resolution records. Maintains detailed, accurate documentation of all activities. EXPERIENCE

Customer Service Representative Sykes Sitel August 2022- October 2023 Remote Managed inbound calls for customers that were calling with concerns about accounts. Assisted in opening and closing accounts, transferring funds, ordering and canceling cards. Customer Service Representative March 2021 - July 2021 Fortuna BMC McClellan, CA Managed customer calls efficiently in a fast-paced call center environment. Delivered fast and friendly service regarding questions and service complaints. Followed up with customers to offer additional support and check resolution satisfaction. Registered customers for covid-19 vaccination appointments.

Manufacturing Technician Current Express Athens, GA Assembly line work

Make sure assembly line workers had all of the parts needed to build the product. Keeps products separated and stocked.

Order parts and put them in the desired location and fill any special orders.