Customer Service Representative
Resume:
Tayja Bell
Phoenix, AZ *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Remote Customer Service Representative
kia-Remote
October 2022 to September 2023
answer 50-100 inbound unscripted calls a day outbound calls back to customers to update their case status
escalated calls to supervisors when necessary and appropriate authorize tow
occasionally communicate with dealerships, insurance companies and financing companies regarding companies satisfaction
Customer Service Representative
TELUS International-Las Vegas, NV
February 2022 to May 2023
I
Warehouse Worker
Fanatics, Inc-Las Vegas, NV
September 2022 to December 2022
• Handled incoming and outgoing orders
• Marked and packaged items
• Ptl
• Put up
•
Compassionate caregiver
Compassionate Care Hospice-Scottsdale, AZ
January 2022 to August 2022
• Provided compassionate daily care
Customer Service Representative
Maximum call center-Phoenix, AZ
June 2020 to August 2022
answer 20+ inbound calls regarding healthcare/insurance questions occasionally answer tax questions during tax season help customer navigate healthcare platforms with use of scripts occasionally communication with insurance agency
Wendy's Crew Member
Wendy's-Tempe, AZ
March 2021 to December 2021
• Worked well in a fast-paced, high pressure environment
• Greeted and served customers
• Answered customer questions
• Worked at the front counter and drive thru
Remote Customer Service Representative
Instawork-Remote
May 2019 to September 2021
answer chats. regarding cust concerns
troubleshoot concerns and tech issues
notate and record calls
escalate cases to supervisors when necessary and appropriate Education
N/a in Medical Assisting
Desert Rose High School
June 2022 to Present
Skills
• Marketing
• Food Production
• Food Preparation
• Cleaning Experience
• Cooking
• Kitchen Experience
• Cash Handling
• Busser
• Food Service
• Communication skills (3 years)
• Hospice Care
• Caregiving
• Home Care
• Dementia Care
• Medication Administration
• Cashiering
• Customer service
• Sales
• English
• Hotel experience
• Leadership
• Guest services
• Merchandising
• Pricing
• Inventory control
• Warehouse management
• Customer service (3 years)
• Alzheimer's Care
• Senior Care
• Meal Preparation
• Retail sales (1 year)
Links
http://staples.com
https://www.nationalcar.com/offer/XZ2345J
Certifications and Licenses
CPR
February 2022 to February 2024
Contact this candidate