Joel Gouend
**************@*****.***
Proactive Fast paced environment Fast learning Dedicated I am a dynamic and adaptable individual with a strong background in customer service and sales, seeking entry-level positions that leverage interpersonal skills and a passion for helping others. Open to new experiences and eager to contribute positively to a team environment. Work Experience
Retail Salesperson
Prestige School-Yaoundé
September 2019 to July 2024
as a retail salesperson at the sales counter, I was responsible for greeting and assisting customers, ensuring I understood their needs and providing tailored recommendations. some Major achievement in this role include:
• Awarded "Best Salesperson" for the Valentine’s Day period of 2024
• Established a loyalty program that resulted in a 15% increase in customer retention. Education
Bachelor's in Computer Science
University of Yaoundé I - Yaoundé
September 2015 to July 2019
Skills
• Direct sales
• Inventory management
• sales performances analysis
• Team management
• Communication skills
• problem solving skills
• decision-makins skills
• customer-oriented