Customer Service Sous Chef

Scot Davis

Customer centric professional in search of achallengingpositioninthehospitality

industry that offers opportunity for growth.

Boston, MA

857-***-****

***********@*****.***

EXPERIENCE

Home Depot;Dorchester, MA —Accountant

SEPT. 2023 - JULY 2024

● Processed sales transactions averaging $115K/day.

● Disbursed cash draws and deposits in support of daily operations

($36K/day).

● Developed and trained 36 cohorts on standard work instructions. Walgreens;Dorchester, MA —Designated Hitter/InventoryControl DEC. 2021 - SEPT. 2023

● Performed daily cycle counts on 80 different skews and led quarterly physical inventories averaged 98.9% accuracy.

● Received and stocked all pharmaceutical and retail items.

● Provided exceptional customer service in the retail and pharmacy areas of the store.

Brookside Grill;Ayer, MA—Sous Chef

NOV. 2018 - DEC. 2021

● Collaborated with the Executive Chef to plan menu items for dinner service.

● Improvised on ingredients and menu components when supplies were low.

● Worked in both the front and back end of the business to include cooking, order-taking and point-of-sale (POS) transactions. Amazon Robotics;North Reading, MA—Senior Manager

SEPT. 2012 - OCT. 2018

● Successfully led and managed six direct reports and 13 Third-Party Logistics service providers.

● Launched a global sourcing strategy using a competitive bid and resulted in a 15% cost reduction in the first quarter 2018.

● Implemented a Just-in-time delivery model reducing warehouse costs by 8.7% or $1.3M annually.

EDUCATION

New England Culinary Arts Training,Boston, MA — Expected October 2024

University of Toledo,Toledo, OH—MBA

University of Massachusetts,Amherst, MA —BA

CERTIFICATIONS

Servsafe Certificate

(#7216833,7.2024)

Pharmacy License(MA Lic#

PTT18042, Exp. 3.19.2024)

Project Management

Professional(PMP#2679923)

Certified Production and

Inventory Management

(CPIM)

Certified Supply Chain

Professional(CSCP)

6 Sigma: Black Belt

Certification

TRAINING

Communication Workshop

(COMWOP)

3D Leadership Training,

Flight School (Bartell &

Bartell).

AWARDS

Amazon Puzzle Pieces: 3X

recipient. Patent publication

numbers: 201********,

201******** & 201********.

Customer Connection

Fulfillment Center (C2FC):

Best in class of 50 students.

URock award recipient,

recognized by President &

CEO.

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