Front Desk Customer Service

Elexus Hassen

Ruston, LA *****

*************@*****.***

+1-318-***-****

Work Experience

Front Desk Clerk

Best Western Hotel Plus-Ruston, LA

March 2019 to Present

1. Greeted, registered, and assigned rooms to guests of Best Western Plus. 2. Recorded guest comments or complaints, referred customers to managers as necessary. 3. Answered inquiries pertaining to hotel services, guest registration, and travel directions, and make recommendations regarding shopping, dining, or entertainment. 4. Maintained a professional relationship with visitors throughout their stay by phone and direct contact. 5. Analyzed information and evaluated results to choose the best solution and solve customer problems. 6. Used computers and computer systems to program, write software, set up functions, enter data, or process information.

Cashier/Sales Associate

Ross Dress For Less-Temple, TX

February 2016 to July 2016

• Basic understanding of sales principles and customer service practices.

• Proficient in verbal and written English language.

• Knowledge of customer and market dynamics and requirements.

• Solid communication and interpersonal skills.

• Ability to read, write and effectively communicate with customers, peers and management.

• Telephone etiquette

• ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

Cashier

Burger King-Jonesboro, LA

January 2016 to July 2016

• Rang up purchases

• Greeted customers

• Assisted customers in finding or ordering merchandise

• Counted out cash drawers

• Received and processed returns

• Handled customer complaints and concerns

Sales Associate

Footaction-Temple, TX

October 2015 to July 2016

Responsibilities

Selling Shoes To Customers With A Friendly & Positive Attitude. Plus Achieving Personal Productivity goals, to divisions's Productivity Standards.

Accomplishments

Being able to face an customer and meet their demands & making sure they satisfied with their purchase. Education

High school diploma in Diploma

Jonesboro-Hodge High School - Jonesboro, LA

August 2013 to May 2015

Skills

• Customer Service (1 year)

• Cashier (3 years)

• Food Service

• Crew Member

• Front Desk

• Guest Services

• Typing

• Phone Etiquette

• Night Audit

• Cash Handling

• Office Administration

• English

• Microsoft Outlook

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