Customer Service Sales Representative
Resume:
****A SYCAMORE DR BRANDON MB
*********@*****.***
RASHEED TAYE HASSAN
OBJECTIVE
Motivated and customer-focused individual seeking an entry-level customer service and Sales Representative position to utilize strong communication and problem-solving skills PROFILE
• Self-starter; work well independently and in a team environments
• Strong organizational skills and ability to meet tight deadlines
• Ability to incorporate cultural sensitivity in all aspects of their daily activities
• Demonstrates the ability to consider the needs of clients other staff and organization when making decisions within the scope of the role.
• Thrive on working in a fast-paced environment
• Ability to communicate respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
• Friendly and professional communication and interpersonal skills.
• Flexible, punctual, hard-working and quick learner.
• Ability to manage one’s own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.
• Demonstrate a strong commitment to personal and professional ethics, integrity and responsibility.
• Excellent working knowledge of Microsoft Word, Excel and Power Point WORK EXPERIENCE
Sales Associates/ Customer Service SAMSUNG PREMIUM STORE 2018- 2023 Representative Ibadan, Nigeria
• Delivered services to customer locations within specific time frames.
• Listen to customer needs and desire to identify and recommend optimal product.
• Maintained up to date knowledge of store sales, payment policies and security standards.
• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Developed rapport with customers through active listening skills, leading to higher retention rate and positive feedback from customers.
• Developed customer service policies and procedures to meet and exceed industry service standards.
• Build customer loyalty and retention by delivering excellent shopping experience. Sales Assistant BEST CHOICE SUPERMARKET 2016-2018
Ibadan, Nigeria
• Collaborated with team member to create effective sales strategies and promotional campaigns.
• Demonstrates exceptional customer service skills, consistently meetings and exceeding sales targets.
• Utilized strong communication and negotiation abilities to build and maintain relationships with clients
• Proficiently operated point-of-sale system and maintained accurate inventory records.
• Assisted customers in identifying their needs and recommending appropriate products to enhance their shopping experience.
Front Desk Officer Global Nigeria Enterprises 2014-2016 Ibadan, Nigeria
• Keeping daily records of appointments.
• Welcoming customers/guest to the company
• Time management for CEO on appointments
• Serves as company secretary during meetings and events.
• Plan company events schedules
• Ability to follow daily routine duties and procedures EDUCATION
High School Diploma
Ondo Boy’s High School,
Ondo state,, Nigeria
2010
REFERENCE AVAILABLE UPON REQUEST
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