Laboratory technician
Resume:
TEMPLE HILLS, MD, USA, ***** • ****************@*****.*** •
LORENA PUENTE VALENTIN
PROFILE
An exceptionally efficient bilingual and highly experienced Phlebotomy specialist / Patient Service Representative with 5+ years of experience with detailed understanding excellent knowledge of medical terminology of phlebotomy service and operations. Performed daily responsibilities of a health care technician while providing quality training. Supervised Covid clinics in Arlington, Virginia while maintaining a staff ranging from 5 to 8. Familiar with Epic, Microsoft office, Quanum,,WEBMD, and LABHEX software.
EMPLOYMENT HISTORY
PATIENT SERVICE TECHNICIAN/SPECIALIST May 2024 - Aug 2024 Labcorp / ( CONTRACT ) Silver spring .Md
Maintain and calibrate laboratory equipment to ensure proper functioning and accurate results.
• Monitor and manage inventory of blood collection supplies and laboratory reagents.
• Adhere to infection control protocols and safety procedures to ensure a safe working environment.
• Provide exceptional patient care by explaining procedures and addressing patient concerns.
• Collaborate with healthcare professionals to review test results and discuss patient care plans.
• Perform routine quality control checks and troubleshoot equipment issues to ensure accuracy.
• Prepare and transport specimens to the appropriate laboratory departments for analysis.
• Stay updated on best practices and advancements in phlebotomy and laboratory techniques through continuing education. PATIENT SERVICE REPRESENTATIVES /SITE LEAD Mar 2023 - May 2024 Quest diagnostics Arlington,VA
Demonstrated advanced venipuncture techniques on all ages, pediatrics, geriatrics, adolescent .
• Perform Federal drug testing and Urinalysis
• Perform Blood draws for life insurance patients
• Perform blood draws for cancer testing / Research studies.
• Arranged for specimen transport when needed
• Triage and Register Patients
PHLEBOTOMIST Oct 2021 - Mar 2023
Labcorp / pediatric specialist of va Fairfax, VA
• Demonstrated advanced venipuncture techniques on pediatric patients
• Accurately input patient information into EMR system to appropriately process and label samples
• Perform advanced specimen centrifugation to obtain serum from sample PHLEBOTOMIST May 2021 - Sep 2021
Sunrise Medical Laboratory Arlington, VA
• Demonstrated knowledge of medical terminology, infectious control procedures, and quality assurance support
• Execute efficient data entry into EMR system including patient demographics, insurance, and emergency contact
• Conduct various venipuncture techniques on patients of all ages, races, and ethnicities
• Labeled, tested, interpreted specimen collection data to accurately present results to patients OUT-PATIENT PHLEBOTOMIST SPECIALIST / Aug 2020 - Apr 2021 Virginia Hospital Center Arlington, VA
• Provide outstanding customer service to patients and family members
• Safely performed nasopharyngeal swabs for COVID-19 rapid, and PCR/antibody testing
• Meticulously conduction blood collection techniques that ensure a swift procedure and safety to the patient
• Maintained a safe environment while performing venipuncture by using PPE and properly disposing of materialsExpertly conducted pediatric venipuncture, ensuring precise EMR data entry and advanced specimen processing while maintaining rigorous safety protocols.
PHLEBOTOMIST Jun 2020 - Aug 2020
Maxim healthcare services/phlebotomist ( contract ) Arlington,va Obtain blood and other specimens for medical testing, performing venipuncture or capillary puncture in all ages.
● Provide excellent customer service and confirming patients, collecting specimens, and utilizing accurate venipuncture technique and labeling specimens to ensure accurate results.
● Responsible for registering patients data and pulling orders from the database, while having excellent patient relations and alleviating any concerns or anxiety.
EDUCATION
CERTIFIED PHLEBOTOMY TECHNICIAN
Fortis College North Englewood, MD
HIGH SCHOOL DIPLOMA Jul 2018
sisters and brothers community school Washington, dc SKILLS
Bilingual (Expert), Communication (Experienced), Organization (Experienced), Customer Service (Expert), EMR Systems (Expert), Clinical (Expert), Microsoft Office(Expert), Time Management, Safety Compliance, Attention to Detail, Patient Advocacy, Problem Solving, Data Analysis, Team Collaboration, Basic life support,First aid,and cp (Experienced), Leadership (Expert), ADDITIONAL INFORMATION
CERTIFICATIONS & AWARDS
• National Phlebotomy Association, Certified Phlebotomy Technician 2019
• STAR Phlebotomy Technician Intern, Washington Hospital Center 2019 INTERNSHIPS
PHLEBOTOMIST Nov 2019 - Jan 2020
Internship MedStar Washington Hospital Center/ Washington, dc Conducted over 150 blood drawings between adults and pediatrics. Obtain blood and other specimens for medical testing, performing venipuncture or capillary puncture in all ages. Provide excellent customer service and confirming patients, collecting specimens, and utilizing accurate venipuncture technique and labeling specimens to ensure accurate results Mentor: Garry Macena
LANGUAGES
Spanish (Highly proficient).
• Register patients in database to be able to pull information for labeling and processing specimensConducted precise COVID-19 testing procedures, ensuring patient safety and accurate specimen collection for rapid diagnostics and PCR/antibody analysis.
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