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Senior Associate Hospitality Management

Location:
Ottawa, ON, Canada
Posted:
September 20, 2024

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Resume:

CURRICULUM VITAE

Name: Clinton Prabhakaran

Address: Hubtown heaven, flat no 702,bahudaji road,Matunga (e),Mumbai-19 Mumbai, Maharashtra. Pin Code: 400 019.

Email Id: *******************@*****.***

Contact Numbers: Mob. 845*******

Res. 022-********

CAREER OBJECTIVE:

Seeking a deserving profile in the Management sector, where I can deliver my expertise and innovative skills, while maintaining the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization by delivering excellent services to clients.

EDUCATIONAL QUALIFICATION:

•Senior Secondary from Don Bosco High School, Matunga, Maharashtra Board

(Academic Year – 2010 - 2011)

•Higher Secondary Education from Kishanchand Chellaram (K.C) College,

Churchgate, Mumbai. Maharashtra Board (Academic Year – 2013 – 2014)

•Completed my B.sc in hospitality and catering technology from Institute of Hotel

Management And Catering Technology Karad, Silvassa (Academic Year 2016-2019)

EXPERIENCE:.

•I am currently working with BYLD group gurgaon based company.

TARGET ACHIEVED:-100%

CLIENT SATISFACTION (CSAT): I have lined up 66 meetings out of which 24 have purchased our services (TAW,POH ..etc)

•I have worked with Tele-performance for six months an advisor in the easyJet process, but was layed off due to over-staffing because of the Co-vid 19 pandemic.

TARGET ACHIEVED:- 90%

CUSTOMER SATISFACTION :- I did upsell premium class to luxury class tickets giving them a reasonable amount of discounts and sold extra leg room and all inclusive class deluxe tickets as well (sept 02 2020 -march 2021)

•I have worked for the JW Marriott, Juhu with the food and beverage department in the In -Room dining team as a senior associate and for food upselling and new menu items. I was responsible of selling good quality wines and champagnes as well as products which was newly introduced by our executive chefs and giving the clients an excellent experience.

TARGET ACHIEVED :- 97% (november 26 2019 to august 28 2020)

•I have worked for ITC GRAND MARATHA, Mumbai in the, food and beverage sales department I was learning the type of clients, purchases of respective restaurants and the sales of the same.(1st july 2016 – 25th october 2016)

HOBBIES

•As I was more of an indoor person, I had participated in English debates and cultural activities during my school days and enjoy Communicating and Interacting with People.

•I have participated in many Cleanliness Drives, Social Initiatives, Camps was also a member of the social services team in school.

•I enjoy playing the game Snooker and I have participated in many tournaments since school, We had a snooker table which was allotted for recreational use for students in their free time or after school.

OTHER SKILLS:

•Presentation Preparation and Delivery

•Event Management

•Computing skills – Excel, Word, PowerPoint, E-res, Micros

•Group discussion and debate

•Having a positive attitude towards the job

•Flexibility and adaptability of new values

•Critical thinking skills

PERSONAL DETAILS:

Date of birth: 02 September, 1996

Father’s Name: Mr. Prabhakaran . S

Gender: Male

Nationality: Indian

Height: 5 feet 07 inch

Languages Known: English, Marathi, Hindi & Tamil and basic French

Marital Status: Unmarried

I hereby declare that all the above information furnished by me is true to the best of my knowledge.

(Clinton Prabhakaran)



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