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Data Entry Office Manager

Location:
Statesville, NC
Salary:
open
Posted:
September 20, 2024

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Resume:

** ***** ** ********** ** Business Services as an Clerk, Office Manager, Receptionist and Admin Assist using skills in data entry, customer service, banking, marketing, and sales. Good technology and computer skills with knowledge of Microsoft Word, Excel, and PowerPoint.

Education:

Certified Phlebotomist May 9, 2024

Mitchell Community College Statesville, NC

Bachelor’s Degree in Industrial Psychology Oct 26, 2011

Argosy University Atlanta, GA

Associate’s Degree in Business Administration May 5, 2007

Mitchell Community College Statesville, NC

Certifications:

Floral Design Certificate 2000

Central Piedmont Community College Cornelius, NC

Careers in Banking Certificate 2000

Goodwill Industries Charlotte, NC

Work Experience:

Iredell Memorial Hospital, Certified Phlebotomist, Statesville, NC 06-17-24 to 08-28-24

Labeled blood vitals with critical information like time of collection, date and patient.

Obtained variety of blood samples thru venipuncture or capillary puncture using, syringes, butterfly needles and straight needles.

Counseled patients to ease their fears, explain procedures and enhance cooperation during blood draws.

Maintained fully stocked phlebotomy cart, carrier and station.

Maintained patient charts and confidential files

Provided behavioral support and supervision for those with dementia and Alzheimer’s

Collected and measured urine specimens to be delivered to lab

Maintained patient privacy and confidential information

Verified and entered necessary information such as insurance, physician orders and personal information into patient management system

Cleaned and sterilized instruments and disposed of contaminated supplies

Creations by Tonya, Owner, Statesville, NC 1996-current

Instructor of basic/advance cake and floral designs

Arrange floral designs for all occasions

Design and bake cakes and sweets for all occasions

Deliver and cater for all occasion events

Ally Home Care, Employee Support Specialist, Statesville, NC Office Closing

Providing excellent employee/client customer assistance 08-22 to 6-14-23

Managing employee/client relationships

Hiring and orientations

Completing assessment forms and submitting to MCO’s

Assisting MCO’s with concerns and appts for clients

Verifying employees time of services

Checking mthly criminal background and yearly registry of employees

Uploading all documents and submitting to QR

Answering calls, faxing, coping and printing

Marketing and networking

Bi weekly conference meetings

Unique Home Care Services, Office Manager, Statesville, NC 6-18-23 to 06-28-24

Providing excellent employee/client customer assistance Office Closing

Managing employee/client relationships

Hiring and orientations

Completing assessment forms and submitting to MCO’s

Assisting MCO’s with concerns and appts for clients

Verifying employees time of services

Checking mthly criminal background and yearly registry of employees

Uploading all documents and submitting to QR

Answering calls, faxing, coping and printing

Marketing and networking

Lakeshore Elementary School, EC PreK TA, Mooresville, NC 2019-2022

Develop lesson plans

Adapted materials and designed activities to help EC students develop academic, behavior and social skills to meet their IEP goals.

Provided CPR and First Aid if needed

Hilton Garden Inn, Clerk/Night Auditor, Statesville, NC 2016-2017

Make reservations by phone for guess and walk-ins

Assign wake up calls for guess

Enter information into quore

Transfer calls

Run nightly audit reports

Entered data into system

Resolve technical problems when necessary

Ran night shift alone as clerk/auditor

Email corporate staff previous business reports

Print documents and fax documents when necessary

Receptionist / Data Entry-Contract work, Troutman, NC 2006-2007

Contract work for HTI, TPS Logistics and ESP

Answered, screened, and directed phone calls; scheduled phone conferences

File accounts receivable and payable weekly reports including audit and invoicing

Data entry for accounts receivable and payable – keyed and sorted invoices

Copied, faxed, scanned correspondence

Department of Social Services, Clerk-Contract, Statesville, NC 2005-2005

Front desk clerk, entered data into the system, and correspond with caseworkers

Filed caseworkers’ information on clients

Responded to client’s questions and employees

Entered data into excel and made new files for clients

Delivered and stamped mail using postage machine

Checked, filed records and documented information on new clients

Work Study, Mitchell Community College, Statesville, NC 2003-2003

Administrative Assistant in the Early Childhood Development Department

Prepared memorandums, outlining, and explaining administrative procedures to students

Directed and prepared records, such as: notices, minutes, and resolutions for college

Assisted staff in identifying and resolving problems

Proof Operator, BB&T, Charlotte, NC 2000-2001

Used 10 key data entry to enter check micro line

Collected documents and posted daily transactions

Operated machines to encode, add, cancel and photocopy, sorted checks, bank drafts and money orders for collection and to prove records to transactions

Placed encoded checks in sorter and activated machine to automatically, microfilm, sort and total checks according to which bank is drawn upon

Community Service and Civic Involvement:

In kind and monetary donations for funeral homes and churches

Angel Wings Foundation, Success Institute Charter School, Rutledge and Bingham Funeral Home

References

Odessa Holmes Iredell Health OPS-Lab

Phlebotomist Tech/Trainer/Manager

115 Museum Rd

Statesville, NC 28677

704-***-****

******.******@*************.***

Tonia Holmes 145 Innes Circle

Statesville, NC 28625

704-***-****

*****.******@*************.***

Megan Walker Hickory Pediatrics

Care Manager

3822 NC- 68

Ferguson, NC 28624

(C) 828-***-****

Parris Burns EIN Reach Specialist, Cardinal Innovations

328 County Line Road

Harmony, NC 28634

(C) 336-***-****

Laverne Daye Program Coordinator II, Goodwill Industries of NW

124 Fourth Crescent Place

Statesville, NC 28625

(W)704-***-**** Ext 1416

Diana Pritchard Supervisor, Mitchell Community College Continuing Ed

701 West Front Street

Statesville, NC 28677

(W) 704-***-****

Tena Williams Principal, Success Institute

2314 Walden Lea Dr.,

Huntersville, NC 28078

(W) 704-***-****



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