High School No Degree

MAYCI SNIDER

*** ***** *** ******, *, Eunice, LA, 70535, US • 337-***-**** • *****.*********@*****.*** Recognized on a regular basis for outstanding performance and contributions to the casino industry's success. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Dedicated to learning, growing, and succeeding in an field. With over 5 years of experience, I am respectful, customer-oriented, and efficient. People-oriented, with a warm and approachable demeanor. Communications

Prize distribution

Organization

Problem resolution

Conflict mediation

Foodservice experience

High School - 2019

Eunice High School - Eunice, LA

Nursing - Some college (No degree)

Eunice career and technical educational center - Eunice, LA I received both a PCT and CNA certification in the one year I was in the program. I scored top of my class during the PCT certification test I also took an EMT course but did not receive certification. All certifications are expired and in need of renewal. Bingo Clerk - March, 2023 to Present

Coushatta Casino Resort - Kinder, LA

Was in charge of collecting fees for services and games, as well as managing at least $2000+ in cash on a daily basis while adhering to Louisiana gambling laws.

Counted drawers quickly and accurately at the start and end of each shift. Cashed out jackpots of up to $10,000 and processed proper tax forms to comply with legal requirements. Patrolled assigned areas to ensure that players followed the rules and that the machines were working properly. Requested official identification and verified details, adhering to strict legal standards for underage sales for Alcohol purchases. Beverage Server - May, 2022 to March, 2023

Coushatta Casino Resort - Kinder, LA

Provided a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues. Kept the Bar and Self-Service areas clean, tidy, and professional in appearance to maximize worker efficiency and promote customer engagement.

Actively sought out opportunities for personal growth and development. Provided excellent service by creating a warm and welcoming environment. Used sales techniques such as suggestive selling and others. Greeted customers and assisted them in finding places within the casino. Greeted customers and helped them with any questions they had. Professional Summary

Skills

Education

Work History

Cashier - November, 2021 to May, 2022

McDonald's - Eunice, LA

Educated customers about [Type] promotions to increase sales. Help customers by guiding them and answering their questions. Am in charge of issuing receipts, refunds, change, and tickets. Am in charge of taking orders from customers.

Counted cash in the register drawer to keep the register balanced at the start and end of each shift. Food items are bagged, boxed, or wrapped by me.

Greeted customers with a smile and offered prompt and dedicated assistance. I'm making use of a register system.

Waitress/Hostess/Cashier - May, 2021 to September, 2021 Coushatta Casino Resort - Kinder, LA

Kept an eye on guests for signs of intoxication and immediately alerted management. Was frequently complimented by customers for going above and beyond my normal responsibilities. Created customer and employee loyalty by implementing effective operational strategies. Solicited feedback from customers, resolved issues, provided additional items, and [Action] throughout the meal. Educated new employees on the restaurant's practices, culture, and procedures. Was in charge of keeping the dining room, lobby, and service areas clean. Customers paid with credit cards, cash, and gift certificates, and I made proper change for cash transactions. Kept track of cash receipts and deposits to ensure complete accuracy. Cashier - July, 2019 to May, 2021

Walmart Supercenter - Eunice, LA

Kept well-stocked cashier lanes and store shelves to promote strong sales. Educated customers about [Type] promotions to increase sales. Help customers by guiding them and answering their questions. Counted the cash in the register drawer at the start and end of each shift. Checked customer prices and processed sales by scanning barcodes. Put things on shelves and organize them.

Wrapped and bagged items for customers to protect them from damage and make them easier to transport.

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