Administrative Assistant Community Standards

Leticia Boxer

Henderson NV

*****.********@*****.*** 702-***-****

Dynamic and versatile professional with a rich background spanning diverse industries and roles. Equipped with a unique blend of skills acquired through experiences in Healthcare, HOA and Administrative assistant roles. I bring adaptability, innovation, and a proven track record of success to any endeavor. Proficient in navigating complex challenges, collaborating with teams, and driving impactful results, I thrive in dynamic environments where creativity and versatility are valued.

Relevant Skills:

Microsoft office

Invoicing

Detail Oriented

Client Relations

Communication

Compliance Monitoring

Organization

Account Reconciliation

Teamwork

Education:

College Of Southern Nevada Jan 2021 – 2022

Courses Achieved: ACC 201 Tax for Individuals, ACC 135B Bookkeeping I, & ACC 201 Financial Accounting

Professional Experience:

Capital Consultants Management Corporation Las Vegas, NV - November 2023 – Present

Community Standards

Interpret and enforce the HOA's governing documents, including covenants, conditions, and restrictions (CC&R), bylaws, and architectural guidelines.

Conduct regular inspections of properties to identify violations of community standards, such as landscaping, architectural, and maintenance issues.

Work collaboratively with residents to address compliance concerns and provide guidance on bringing properties into compliance.

Respond promptly to resident inquiries, concerns, and complaints related to community standards and enforcement activities.

Receive and process applications for exterior modifications, including new construction, renovations, additions, landscaping changes, and signage.

Review applications for completeness and compliance with architectural guidelines, zoning regulations, and community covenants.

Communicate with homeowners regarding application status, requested revisions, and approval or denial decisions.

Vegas Rose LLC DBA McDonald’s Henderson, NV Nov 2021 – November 2023

Administrative Assistant

Organizing and hosting new hire orientations

Answering calls

Payroll

Credential Check

Insurance Enrollment

Bank Deposits

Invoice Coding

Producing/sending letters to customers

Inputting new hire information

Responding to unemployment verifications

Petty cash

Attending to office manager

First Service Residential Las Vegas, NV Oct 2017- Oct 2021

AR Billing Coordinator

Processing statements/reminders for homeowners

Posting of late fees and fines to homeowners account

Producing subsidized billing by reviewing General Ledger report

Creating invoices for Developer’s assessments due

Reversing late fees for homeowners courtesy waivers

Customizing welcome letters for new homeowners

Changing of homeowners billing address to ensure notices are received

Reconciling homeowners accounts by researching payments/charges

Helping increase Owner records productivity by preparing title packets

Responding to email queues in a 24 hour window

Programs used: Cam acct, Connect, Welcomelink, Assessors Page

Digestive Care Consultants Torrance, CA Aug 2012- Mar 2017

Medical Records Specialist

Front desk and customer service

Performing clerical duties and maintained an efficient and highly organized Medical record dept.

Responding to medical records request via fax/mail.

Retrieving EMR’s from hospital sites.

Preparing high volume charts for new and established patients.

Scanning/uploading records into patient’s charts.

Updating patients’ demographics.

Creating referrals for follow-up patient’s.

Responding to messages in a timely manner.

Distributing incoming faxes.

Ensures arrival of medical records prior to appointments.

Calling affiliated Dr. offices to request for incoming patient records.

Maintaining an accurate medical records system.

Reviewing charts for accuracy and completion.

Data entry

Programs used: CAMIS, EPIC, Powerchart,HCP, CGM clinical, Labcorp Beacon, Quest diagnostics, Axminster,Regal

References upon request

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