Front Desk Customer Service

Tamika

Young

Management

Email **************@*****.***

Address **** ***** ****** ********** **

Phone 318-***-****

OBJECTIVE

I would like to contribute my experience in leadership and managerial skills to this company. My experience and passion is in leadership and managerial positions. I am passionate about taping into underutilized talent and I hope to contribute success of your company. I will be a great addition to the company and bring with me a

successful attitude.

EXPERIENCE

Shreveport La

Aug 2021 - Jun 2024

Manager over front desk Operations

Holiday inn Express

Ensuring great customer service, customer support, Making sure front desk agents are equipped and ready for shift. Relaying information and excepting

information from all departments of hotel. Making sure all guest had best experience ever.

Bossier La

Jul 2020 - May 2022

Assistant Manager

Rainbow Apparel

Ensuring customer service, customer support, data

entry, ordering, scheduling, interviewing, making sure sales associates are ready for shift. Etc

Shreveport La

Feb 2017 - Mar 2019

Administrative assistant

Shreveport Job Corps Center

Data entry, typing, enrollment, preparing events on campus, filing, answering telephone.

Shreveport La

May 2012 - Apr 2019

Front desk supervisor

Residence inn Marriott

Ensuring great customer service, customer support, customer complaints, checking in guest, Ensuring great customer service from front desk agents, relaying

important information to all head of departments, etc. EDUCATION

Sep 1989 - 1994

High school diploma

Huntington High school

Aug 1994 - Present

Na

Southern University

SKILLS LANGUAGES

English

Advanced. Medical

assistant

CERTIFICATIONS & COURSES

Shreveport La Baton rouge La

• Supervisor skills management skills,

• Hospitality skills, time management

• Computer skills, typing skills

• Communications skills, writing skills

• Excellent leadership skills, media skills

CERTIFICATIONS & COURSES

- TCF French Certificate (B1), Alliance Francaise, San Francisco (2015)

Contact this candidate