Data Entry Fulfillment Associate

EXPERIENCE

Jennifer Gamez

773-***-**** *****.*****.****@*****.*** Chicago, IL

FULFILLMENT ASSOCIATE

Local Eclectic

Chicago, IL

November 2022 - February 2023

• Managed inventory and prepared orders for shipment within a tight deadline.

• Pulled merchandise for loading onto delivery trucks or restocking inventory on shelves.

• Prepared boxes, invoices and inserter for order ful llment lines.

• Followed safety protocols to protect merchandise from damage.

• Examined and inspected stock items for wear and defects, reported any damage to supervisors.

• Checked accuracy of rejected product using computer terminal and scanner.

• Utilized data entry software to enter orders and maintain customer records.

• Kept accurate records of inventory and shipments for traceability.

• Organized boxes or bags and palletized orders based on identi ed carrier method.

• Assisted in maintaining clean and organized department.

• Filled orders using Pick to Light picking system and RF picking.

• Received and counted stock items to record data manually or on computer.

• Stocked shelves, racks, and cases with new or transferred merchandise.

• Recommended disposal of excess, defective, and obsolete stock.

• Kept records on use and damage of stock and stock-handling equipment.

• Read orders to determine catalog numbers, colors, and quantities of merchandise.

• Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards.

• Provided assistance and direction to other stockroom, warehouse, and storage yard workers.

• Took inventory and examined merchandise to identify items to be reordered and replenished.

• Packed customer purchases in bags and cartons.

• Took inventory of merchandise to identify items needing reordering or replenishment. STYLIST SALES ASSOCIATE

Francescas

Chicago, IL

September 2021 - August 2022

• Assessed clients' current wardrobe, recommending items to complement body type and lifestyle.

• Followed merchandising guidelines to present visually appealing displays.

• Developed personal styling service for customers to help discover own style.

• Created out ts based on current trends or seasonal color palettes using existing clothing items. Assisted customers with shopping by providing wardrobe advice, product recommendations and access to exclusive sales.

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• Operated register for cash and credit card transactions with accuracy.

• Provided personalized shopping experiences to align with each client's lifestyle and preferences.

• Increased sales by providing expert advice on t, color and styling options.

• Alerted customers of upcoming sales events and promotions to boost sales.

• Greeted customers and ascertained what each customer wanted and needed.

• Performed sales oor work, such as greeting and assisting customers, stocking shelves and taking inventory.

• Exchanged merchandise for customers and accepted returns.

• Computed sales prices, total purchases, and received and processed cash and credit payment.

• Placed special orders, submitted online, orders, or contacted other stores to nd desired items.

• Arranged and display merchandise to promote sales.

• Bagged and packaged purchases and wrapped gifts. BARISTA

Starbucks

Chicago, IL

February 2021 - July 2021

• Presented and explained drink menu, answering questions to educate customers.

• Sold and served baked goods and miscellaneous food items, increasing company revenue.

• Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.

• Maintained clean and healthy environment by following proper safety and sanitation regulations.

• Trained new baristas on proper co fee preparation techniques.

• Maintained inventories by replenishing co fee bean supply and stocking brewing equipment.

• Operated cash registers and handled cash and card transactions.

• Answered customer phone calls and appropriately addressed questions and complaints.

• Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.

• Warmed and served baked goods and pastry items to customers.

• Accomplished new and di ferent drink requests, enhancing co fee shop reputation.

• Prepared teas, hot chocolate, and other non-co fee drinks for customers.

• Welcomed customers and answered questions regarding menu items and preparation methods.

• Memorized or referenced readily accessible information to relay to customers.

• Observed proper food handling procedures and upheld company policies and procedures.

• Utilized cash register or POS system to receive and process payments.

• Wrapped, labeled, and dated food items for sale.

• Checked temperatures of freezers and refrigerators to verify proper functioning.

• Weighed, ground and packed co fee beans for customer purchase.

• Cleaned and sanitized work areas, utensils, and equipment. Trained new sta f members on proper espresso machine use, drink preparation methods and customer service etiquette.

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BOOKSTORE CLERK

Barnes & Noble

Chicago, IL

July 2019 - March 2020

• Located books for customers, ordering out-of-stock books upon customer request.

• Tracked inventory levels for each book, alerting management of low-stock items.

• Upheld standard of full bookshelves, rotating inventory and keeping sections assigned neat and structured.

• Used computer to order items online or check store's stock for speci c titles.

• Computed sales prices and totaled purchases with POS system.

• Received and inspected book merchandise, reconciling inventory with purchase orders.

• Shelved, arranged and organized product or space within store to maintain appealing sales oor.

• Answered customer questions about upcoming releases, bestsellers and sta f picks. EDUCATION

SKILLS

LANGUAGES

REFERENCES

• Processed payments, returns, and exchanges.

• Counted cash drawers at beginning of shifts to verify correct amounts.

• Resolved customer complaints in a timely and professional manner.

• Assisted with closing duties such as counting money and reconciling receipts.

• Followed all safety protocols while handling money.

• Processed cash, check, and credit cards for customer purchases.

• Arranged and restocked displays and merchandise racks to maintain store appearance.

• Trained new cashiers in the use of cash registers and processing payments.

• Delivered customer service by greeting customers and answering any store inquiries. HIGH SCHOOL DIPLOMA

Solaria High School, Chicago, IL

Nov 2019

• Order Picking Skills • Customer Order Ful llment

• Critical Thinking • Work Prioritization

• Data Accuracy • Shipping and Receiving

• Merchandise Inspection

Spanish

Fluent

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References available upon request

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