Truck Driver Issue Resolution

Christopher A. Branch

Dallas, TX 214-***-**** *********@*****.*** linkedin.com/in/christopherbranch Objective:

Experienced leader with a proven track record in team management, process implementation, and issue resolution. Seeking an HR role to apply my skills in employee relations, performance management, and organizational efficiency. Core Skills:

• Leadership & Team Management

• Communication (written & verbal)

• Process Implementation & Improvement

• Problem Solving & Issue Resolution

• Time Management & Prioritization

• Client Engagement & Relationship Building

Professional Experience:

CABranch Enterprise LLC, Dallas, TX

Truck Driver

September 2023 – Present

• Communicate effectively with warehouse employees to ensure seamless operations.

• Demonstrate time management skills by consistently meeting deadlines.

• Adhere to safety regulations, ensuring compliance with company policies. State Farm Insurance

Field Property Adjuster

April 2022 – September 2023

• Led property claims processing using Xactimate, managing a team environment.

• Conducted home inspections, providing clients with clear damage assessments. USAA, San Antonio, TX

Property Adjuster

November 2020 – August 2021

• Determined settlements for various claims, including hail, wind, water, and frozen pipe incidents.

• Maintained strong decision-making skills by handling complex claims independently.

Allstate Insurance, Coppell, TX

Processing Support - Assoc III

November 2019 – November 2020

• Provided continuous service throughout the claim lifecycle, ensuring prompt client communication.

• Thoroughly reviewed policy conditions, exclusions, and endorsements to ensure claim accuracy.

Eberl Worley Wardlaw Claims

Independent Adjuster

August 2016 – November 2019

• Enhanced client relationships through face-to-face meetings and effective communication.

United Healthcare, Plano, TX

Claims Examiner

August 2004 – August 2011

• Processed claims while maintaining high confidentiality standards in compliance with policy guidelines.

Education:

Bachelor of Arts in English

Arkansas State University

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