Customer Service High School

Natalia Mendoza

**** * ********* ***, ******, CA 93710 310-***-****

******************@*****.***

EDUCATION

Fresno State University, Fresno, CA August 2022- May 2026 Biochemistry Major GPA:3.5

La Serna High School, Whittier High School August 2018-June 2022 Graduated Magna Cum Laude GPA: 4.2

SKILLS

● Ability to remain calm under pressure

● Great communication skills

● Time-management

● Pays great attention to detail

● Computer Skills ( MS Office, Excel, Powerpoint, Google)

● Languages (English and Spanish)

EXPERIENCE

E-Sushi Restaurant Food Server (April 2022-August 2023)

● Coached and supervised new servers on improving customer service quality

● Collaborated with co workers to provide all restaurant needs

● Provided welcoming and prompt customer service while attending to all tables Raising Cane's Crew Member (September 2021- May 2022)

● Maintained high standards of service during high-volume work shifts and face paced operations

● Warmly greeted customers while providing friendly customer service

● Operated on drive-thru window, setting a timer to improve efficiency and serving customers

● Managed cash registers and customer orders

St. Brunos Church Volunteer ( July 2018- March 2022)

● Maintained clean facilities to better serve program needs

● Used strong interpersonal communication skills to convey informations to others

● Assisted with special events and programs

EXTRACURRICULAR ACTIVITIES / AWARDS / HONORS

● Delta Zeta Sorority at Fresno State- Vice President of Finance

● Pre-Medical Club at Fresno State Member

● West Side Regional Center -Client Services Support

● Varsity Dance team at La Serna- Participant and Trainer

● Nationals Art Honors Society at La Serna- 2019-2022

● Nationals Honors Society at La Serna - 2018-2022

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