dawndarrencranbrook@Dawn yahoo.com Sisk Chicago, IL +1-336-***-****
WORK HISTORY
COMMUNITY MANAGER at ROOTS MANAGEMENT GROUP
**/**** - **/**** (3 years)
* Seasoned community manager with a successful track record overseeing six mobile home
communities located in Guilford, Randolph, and Orange Counties.
* Proficient in conducting regular property inspections to ensure compliance and address
maintenance needs promptly. Demonstrated expertise in managing resident relations,
including issuing violation notices, processing payments, and facilitating lease agreements
for new applicants and lease renewals for existing residents.
* Skillfully marketed and leased available properties, optimizing occupancy rates and
revenue streams. Acted decisively in resolving resident issues and coordinating with
external service providers, such as HVAC and septic companies, to maintain property
functionality and resident satisfaction. Proactive in managing legal matters, including
initiating eviction procedures, and liaising with legal counsel when necessary.
* Seeking to leverage my comprehensive experience and proactive approach to community
management to drive operational excellence and enhance the overall quality of living for
residents.
PROPERTY MANAGER at TRUBILD LLC
12/2019 - 06/2022 (3 years)
* Initiated tenure as Community Manager for Cranbrook Village Mobile Home Community, demonstrating exceptional leadership and operational acumen.
* Recognized for outstanding performance, entrusted with additional responsibilities to oversee Mebane Mobile Home Community in Mebane, NC, as well as Woods Mobile Home Community in Durham, NC, Hilltop Mobile Home Community in Chapel Hill, and Orange Mobile Home Community in Durham.
* Successfully managed all six communities, ensuring adherence to community standards, and fostering positive tenant relationships.
* Effectively transitioned responsibilities when communities were acquired by Roots Management Group, overseeing operations for four communities initially and subsequently managing all six parks upon finalization of the acquisition.
PROPERTY MANAGER at NC LAND LEASE LLC
04/2017 - 12/2019 (3 years)
* Provided dedicated on-site management for Cranbrook Village MHP, ensuring smooth day-to-day operations until the property transitioned to new ownership under Trubild, LLC.
* Proactively enforced community regulations by issuing violation notices, statements, and 10-day pay or quit notices, maintaining compliance, and fostering a positive living environment for residents.
* Managed eviction processes from start to finish, including filing eviction paperwork and representing the company in court proceedings, demonstrating a thorough understanding of legal protocols, and ensuring resolution in line with company policies and regulations. SUBSTITUTE TEACHER AFTER SCHOOL STAFF at GUILFORD COUNTY SCHOOLS 02/2011 - 12/2018 (8 years)
* Provided reliable and flexible support as a substitute teacher, seamlessly transitioning into classrooms when regular teachers were absent. Implemented lesson plans effectively, ensuring continuity of instruction and maintaining a positive learning environment for students.
* Demonstrated versatility and adaptability by working with students across a wide age range, from elementary through high school levels, fostering a supportive and inclusive atmosphere conducive to academic growth and personal development.
* Enriched student learning experiences as an employee of the ACES afterschool
program, engaging students in a variety of educational and recreational activities designed to enhance their social, emotional, and cognitive skills outside of regular school hours.
EDUCATION
Graduated 1970
Tenant Conflict Resolution Leasing Sales Syste
Eastern Alamance High School
Graduated 1970
General HS Diploma
SKILLS
customer service, 20 years
communications, 20 years
computer literacy, 20 years
advertising, 20 years
LANGUAGES
English, Business Fluent
SOCIAL NETWORKS
Facebook, https://L David Rangel
Twitter, https://***********@*****.***
Linkedin, https://**********@*********.***
ABOUT ME
I served in the military
I have a drivers license
I have management experience : 18 years
I have a security clearance