Customer Service Warehouse Supervisor
Resume:
Ashley B. Hawkins
To Whom It May Concern:
If you are spending too much time trying to find the perfect candidate for this position then I have the solution for you. My experiences as a warehouse supervisor and client services have equipped me with a multitude of skills including office management, business operations, and customer service. I am confident that my appliance of these skills would be an asset to your company.
What my resume cannot illustrate is what sets me apart from other candidates. Namely, my organizational skills, my eye for detail, my positive and personable nature, and my ability to perform show my skills and ability to work fast and correctly.
My expertise would be a good match for this growing company. I would greatly appreciate the opportunity to meet with you to discuss my qualifications further. I have enclosed my resume for your review. Thank you for your time and consideration.
Sincerely,
Ashley B. Hawkins
Enclosure: Resume
Ashley B. Hawkins ***********@*****.***
Phone: 214-***-****
Summary of Qualifications
Experienced and proficient in the use of Microsoft Word, Excel, and PowerPoint; prepared to invest time in learning other technical programs to maximize performance
Able to perform routine office and warehouse duties.
Significant contributor to the success of the team; generate enthusiasm and harmony among associates
Managerial skills in customer service and warehouse.
Education
Prairie View A&M University Houston, TX
1-year completion 2006/2007
Cedar Hill High School Cedar Hill, TX
Bachelor of Science Business Administration; Management GPA: 3.4 2001/2005
Professional Experience
ADT home security
Tech Support
The ability to work independently to find the best solution
Answering incoming calls about our products and services with existing customers Retaining ADT customers by problem-solving, de-escalating customers…
Troubleshoot with customers on CCTV cameras
Lear Corp.
Line Operator
Perform a variety of duties, including bench, floor, or conveyor assembly work involving standardized work elements.
Worked in a factory putting together goods that were later sold to customers.
Spectrum
Billing Specialist
March 2017-2019
Provides answers to customers by identifying problems and guiding clients through corrected steps.
Resolving customer billing inquiries and account issues.
Sending invoices and account updates to clients, receiving, and sorting incoming payments.
Knowledge about a company product, and services and successes.
Virtual Home Care, Inc.
Customer Service/Technical Support
March 2016-2018
Improves client references by writing and maintaining documentation.
Participates in the development of client training programs by identifying learning issues; and recommending instructional language.
Accommodates client disabilities by recommending devices and techniques.
Whatabuger
Cashier, May 2015 - 2016
Accuracy of customer orders, preparation of food, and cash handling; Drive-Thru
Cowboys, Irving, Texas
Shipping and Receiving, July 2014 - March 2015
Provided support to the manager in accomplishing task.
Scanning packages to go to correct destination along with loading and Unloading packages
UPS, Dallas, Texas
Supervisor, October 2009 to May 2014
Supervised workers in a warehouse environment that involved continual lifting and lowering packages of 23-35 pounds.
Provided assistance, support, and climate for motivation for all employees.
Maintained staffing and ensured quality work following compliance and company policies.
Bank One, Dallas, Texas
Mail Sorter, April 2003 to July 2004
Receive and cull mail from conveyors and sort according to zip codes.
Load bags for mail to ensure shipments were processed to the correct destination.
Checks and verifies the accuracy of addresses on letters and packages efficiently and sorted properly; also makes corrections as needed.
References Provided upon Request
Contact this candidate