Customer Service Representative

Cecelia Dowdy

Email Address: ***************@*****.***

Phone Number: 727-966- 1701

Fort Lauderdale, FL 33304

Objective: Dedicate and passion individual seeking to obtain a position as a customer service representative. I am a hard worker with over 10 years of experience in customer services. Work Experience

Sales Associate October 2023- Present 7-Eleven- Fort Lauderdale FL

Prepare meals for customers.

Handling customer orders and take payment on orders.

Maintain a clean and safe work environment at the stores.

Complete inventory of store items.

Customer Service Representative July 2017- August 2021 Spectrum - Tampa, FL

Serve as a direct point of contact for customers.

Address customers’ concerns and complaints.

Answer incoming calls to aid customers with payments.

Assist any customer with technical software or malware malfunction.

Aid managers in restoration services

Assist in setting up new accounts for customers’ line of services. Customer Service Representative March 2014- June 2017 Street Links Lender Solutions - Tampa, FL

Assist new homeowners in setting up inspection appointments.

Route incoming and outgoing calls to inspectors

Act as an inspector assistant to handle all affairs related to property appraisals.

Communicate with mortgage lenders on appraisal affairs.

Inform realtors and buyers on appraisals and property inspections.

Establish a clear line of communication between all parties involved in the home buying experience.

Cashier/Customer Service February 2009- April 2014 Burger King - Riverview, FL

Place meal order for customer

Assist in handling the meals.

Take payments on orders.

Serves as a liaison to build positive customer service experience. Cecelia Thompson

Email Address: ***************@*****.***

Phone Number: 727-966- 1701

Miami FL. 33169

Education 1999-2001 Graduate with GED-Atlanta Jobs Corp

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