Customer Service Emergency Medical
Resume:
Joseph Dustin Donaldson
***********@*****.***, 409-***-****
Emergency medical technician trained and certified as an EMT Intermediate and Fire Fighter certification
Extensive experience with customer service both in EMS and in Motel Management
Professional appearance and attitude
Multi-tasking skills
Well-developed organizational skills
Strong team-working and goal oriented
Professional Experience:
EMT-Intermediate- Winnie EMS, Winnie Texas (April 2018- Present)
●Ran emergency calls, both medical and trauma assisting paramedic on duty.
●Field Training Officer: Training new hires on EMT-Basic and Advanced EMT levels.
EMT- Intermediate – Galveston ESD 2 EMS, Crystal Beach, Texas (October 2015- Present)
●Ran emergency calls, both medical and trauma assisting paramedic on duty.
EMT- Intermediate - Americare EMS, Livingston Polk County (March 2012-2014)
●Ran emergency calls, both medical and trauma assisting paramedic on duty.
Texas Department of Transportation- Engineering Technician (September 2011- 2014)
●Perform labor to repair damaged roadways and signs.
●Record keeping for timesheets on where work was performed, and amount of time spent.
● Assist in office duties: payroll, answering phones, and placing work requests.
Texas Department of Criminal Justice - Correctional Officer III (November 2010- August 2011)
●Maintain order of inmates in State Correctional Prison.
●Ensure proper count and accountability of assigned inmates.
Wings to Go - Beaumont, Texas (October 2010- November 2010)
●Prepare and cook food in fast paced restaurant.
●Maintain clean workspace.
● Provide professional customer service.
EMT- Basic, Northstar EMS - Beaumont, Texas (June 2010-July 2010)
●Ran emergency calls, both medical and trauma assisting paramedic on duty.
●Transported patients to doctor and medical centers for dialysis and other related medical needs.
EMT Basic -Stat Care EMS, Beaumont, Texas (March 2010-May 2010) Company sold and closed.
●Ran emergency calls, both medical and trauma assisting paramedic on duty.
●Transported patients to doctor and medical centers for dialysis and other related medical needs.
Assistant Manager, Gulfway Motel - High Island, Texas (2006-2011)
●Provide professional quality customer service to guests.
●Responsible for assisting the general manager in daily operations in order to operate a family owned business.
●Work closely with a diverse group of people, including company employees at all levels, customers, vendors, suppliers,
●and other outside professionals.
EMT- Basic- Stat Care EMS, Beaumont, Texas (2006-2008)
●Ran emergency calls, both medical and trauma assisting paramedic on duty.
●Transported patients to doctors and medical centers for dialysis and other related medical needs.
Education:
Graduate of High Island School, 2003 High Island, Texas
Galveston College, 2006-2007 Galveston, Texas
Galveston College, Fall 2010 Galveston, Texas
Kilgore College, 2015-2015 Kilgore, Texas
Lonestar College,2021-2022 The woodlands, Texas
Volunteer Experience:
In addition to my coursework, I have the following experience in the Emergency Medical Field:
●Working with Crystal Beach EMS responding to all medical emergency calls on a regular basis.
●Riding with Winnie-Stowell, Galveston, and Beaumont EMS while acquiring my clinical hours for class. Also working in the ER, L&D and Respiratory.
References
Adolfo Ramos, Rigaku Salesman 832-***-****
Clint Asline, Paramedic, Firefighter for Port Author 409-***-****
Dustin Yates, Education Specialist ESD 11, Paramedic 281-***-****
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