Customer Service Vice President

Hayden Edwards

Jacksonville • *******@*****.*** • (904)790 – 9432

EDUCATION

Florida State University, Bachelor of Art (2019-2024) Major: Graphic Design • Minors: Computer Science & Marketing • GPA: 3.4 Relevant Applications for Specialized Graphic Creation:

• Adobe Premiere Pro, Microsoft Office, Inkscape, Canva External Vice President for Tau Kappa Epsilon Fraternity (2022-2024)

• Member of the Philanthropy Committee which generated over $20,000 for St. Jude Children's Research Hospital.

• Recruitment Chair for Tau Kappa Epsilon Fraternity o Strategized for and inducted recruitment classes.

• Social Involvement Chair

o Organized and managed events to maintain and improve rapport on campus EXPERIENCE

Munchies Pizza • Kitchen Manager (2021-2024)

• Oversaw daily operations of the restaurant, including staffing, managing inventory, and maintaining quality customer service to maintain retention.

• Analyzed customer feedback to improve product quality.

• Ensured compliance of health and safety regulations. Hawx Pest Control • Sales Representative (2023)

• Approached potential customers to pitch and sell products and services.

• Researched competitors to stay up-to-date and equipped for industry competition.

• Maintaining accurate reports of sales activities.

• Built and maintained customer relationships to maintain customer loyalty. Lagerheads Bar & Grill • Server (2020-2021)

• Contributing a positive and relaxing demeanure to enhance customer satisfaction.

• Ensuring customer satisfaction by checking in on tables and addressing any concerns.

• Preparing mixed drinks and pouring draft beers for patrons. SKILLS

• Customer service, Communication skills, Restaurant experience, Computer literacy, Microsoft excel, Microsoft word, Adobe Creative Suite, Adobe Photoshop, ServSafe Certification, Bartender Experience, Leadership, Time management, Food service, Time management

Contact this candidate