Customer Service Representative
Resume:
Cindy Moore
Meridian, MS *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Pharmacy Cashier
Walmart - Meridian, MS
May 2023 to July 2023
Customer Service Representative
Circle K - Meridian, MS
May 2023 to June 2023
Customer Service Representative (CSR)
Circle K - Meridian, MS
March 2023 to May 2023
Cashier/Greeter
Buffalo Wild Wings - Meridian, MS
February 2023 to March 2023
Greeting and seating customers/handling cash register Provider Service Representative
BroadPath Healthcare Solutions
February 2022 to June 2022
Handling inbound calls for providers assistance with Ambetter Marketplace insurance plans. Assistance includes HIPAA verifying providers and members, handling claims, benefits & eligibility, verifying prior authorizations and appeals etc
Apple WAH Advisor
Kelly Services
September 2021 to November 2021
Take calls for apple customers regarding their apple products Call Center Customer Service Representative
InfoCision
May 2021 to September 2021
Inbound & outbound calls for current customers to offer additional services, take product orders, and assist with customer service inquiries.
Customer Service Representative
Lendmark Financial Services - Meridian, MS
March 2021 to June 2021
• Managed client records
• Set up client appointments
• Assisted customers with a warm and professional attitude
• Answered general questions
• Answered calls from customers and clients
• Resolved customer information and complaints
• Created loan applications
• Performed data entry for customer information
• Responsible for tracking and maintaining inventory Call Center Representative
iQor - Meridian, MS
October 2020 to February 2021
Sales Associate
Ulta - Meridian, MS
November 2020 to December 2020
• Provided a quick and exceptional customer experience
• Answered customer questions
• Assisted customers with locating items
• Handled returns and exchanges
• Restocked shelves
• Kept store clean
Sales Associate
Rainbow Shops - Meridian, MS
September 2020 to October 2020
• Assisted customers with locating items
• Responsible for resolving all customer complaints
• Kept store clean
• Restocked shelves
Sales Associate
Bath & Body Works - Meridian, MS
June 2020 to August 2020
• Assisted customers with locating items
• Responsible for resolving all customer complaints
• Restocked shelves
• Kept store clean
• Provided a quick and exceptional customer experience Customer Service Representative
Family Dollar - Meridian, MS
April 2020 to June 2020
• Assisted customers in person
• Operated the cash drawer
• Inventoried stock
• Confirmed payments, refunds, etc.
Cashier/Customer Service
Walmart - Meridian, MS
November 2018 to January 2020
• Working with the public
• Handling money
• Working at fast pace
• Greeting customers
• Making sure customers get the best out of their shopping experience Sales Associate
Dollar General - Meridian, MS
May 2018 to November 2018
• Served as team lead
• Provided a quick and exceptional customer experience
• Answered customer questions
• Responsible for resolving all customer complaints
• Handled returns and exchanges
• Created inventory of products
• Restocked shelves
• Kept store clean
• Cash handling
Education
Associate's degree in Nursing
Meridian Community College - Meridian, MS, US
Present
High school diploma
Meridian High School - Meridian, MS, US
August 2014 to May 2018
Skills
• Cashiering
• Customer Service
• Cash Handling
• Serving Experience
• Sales
• Microsoft Word
• Microsoft Powerpoint
• Computer Skills
• Computer Literacy
• Communication Skills
• English
• Nursing
• Hospital Experience
• Retail sales
• Call center
• Upselling
• POS
• Medication Administration
• Typing
• Front Desk
• Medical Records
• Data Entry
• Patient Care
• Medical Office Experience
• Phlebotomy
• Insurance Verification
• Cash register
• Retail sales
• Customer service
• POS
• HIPAA
• Cash handling
• Front desk
• Typing
• Sales
Certifications and Licenses
Certified Medical Assistant
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