Customer Service Team Member

Yvette C. Rodriguez

Wheat Ridge, Colorado

720-***-**** ***********@*****.***

Customer Service

Highlights:

●Works efficiently under pressure

●Experienced with Microsoft Office Suite

●Maintain client relationships

●Types 60 words per minute

●Multi-tasks with an eye for detail

●10+ years of customer service

Looking for part time employment where I can advance and promote a positive company image and be a team member to ensure company productivity.

Skill Summary:

Administrative Skills

●Prioritize and values organization mission

●Highly motivated and dedicated

●Able to handle multiple phone lines for two different companies simultaneously

●Knowledge of 10 key and cash handling experience

Customer Service

●Handled relationships with outside shippers

●Places people from diverse backgrounds at ease

●Able to problem solve for difficult clients

●Redirect upset individuals while maintaining calm demeanor

Relevant Employment History

Access-a-ride 2012-2017

Healthcare outsourcing network. 2017-2018

Brookdale senior living 2018-2019

Walmart. 2019-2023

Visiting Angels. 2023-2024

Education:

Computer Information Systems

Pikes Peak Community College

1993

Colorado Springs, CO

Medical Assistant/phlebotomy Red Rocks Community College

2008 Lakewood, CO

Additional Skills: CPR and First Aid Certified [adults and children]; medical training background; volunteer with 9News Health Fair and Habitat for Humanity

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