Service Representative Customer
Resume:
Angelica Ponce
Lodi, ST 95240
***************@*****.***
Skills
Experienced customer service representative Skilled in Resolving Customer issues. Committed to
providing excellent service and finding solutions to customer inquiries in a timely manner. strive to
be successful no matter where may be.
Experience
February 2023 - December 2023
NFI Industries, 1820 N McArthur Dr. - Customer Service Representative
e Complete and submit all necessary logs and paper work on a daily basis
e Create and update daily Spreadsheets to maintain Company audits
e Input new accounts into company system
e Proficient in Computer System Manhattan
e Answer inbound and outbound calls
e Checkin all truck drivers, assign door locations and create Bill Of Ladings
e Proficient in Microsoft word, excel, Teams
February 2022 - February 2023
LAM Research, 4650 Cushing ParkWay Fremont CA - Shipping Clerk
Preparation of international and domestic shipping Documentation
Schedule freight pick ups and deliveries by email or phone
Process documents including commercial invoices, and crate labels
Work with websites such as FEDEX, JAVELIN, DIMERCO & EXPEDITORS
systematically record data on product being sent
January 2021 - February 2022
DHL Applied Materials - 1700 E Pescadero Ave. Lathrop Ca - Material Handler
e Inspect the quality of materials, by scales to ensure weight is accurate
e RF Scanners to pick orders in a timely manner to reach daily quota
e SAP system to ensure inventory and send correct items to stock systematically
e Newemployee training
e Utilize hand tools such as manual/ electric pallet jack
Education - Ronald E Menair High school
August 2014- May 2017
©; Resume options
or
@ smartapply.indeed.com
Contact this candidate