Meghan Micetich ***** Cormoy Lane
Tinley Park, IL, 60487
**************@*****.***
EXPERIENCE
Graphic Image Corporation, Orland Park,IL
—Administrative Assistant
December 2023 - PRESENT
Assist with office duties, Answering phone calls and emails, Greeting customers, File management, Inventory, Receive and sort mail, Quickbooks, Excel, Data Entry, Handling billing and expenses, Assist with the preparation of reports, Learn company policies and procedures. The Hair Collaborative, Frankfort,IL — Co-Owner &
Independent Stylist
October 2019 - December 2024
Business/Salon Owner in charge of 12 stylists and assistants, Sales, Accounting, Management, Marketing, Helping train new employees, Independent Stylist, 9+ years of knowledge involving hair color brands,products, and tools.
MA Hair Loft, Mokena,IL — Independent Stylist
August 2019 - October 2019
Independent Business Owner & Stylist, Employed one assistant, Sales, Knowledge involving many different hair color brands. Accounting and marketing skills used.
Plush Hair Salon, Mokena,IL — Assistant & Independent Stylist
August 2015 - August 2019
Assistant to the entire hair salon along with shadowing multiple stylists until becoming an Independent Stylist and Business owner. Sales, Accounting and marketing skills used.
Lexus of Orland/Orland Toyota/Lexus of Merrillville, Orland Park — Service Center/Call Center
August 2012 - December 2014
Taking all inbound and outbound service phone calls for multiple service advisors, acknowledging and resolving customer complaints, advising customers how to take care of their vehicles, helping train new employees, answering questions about products and services for vehicles, following scripts, follow up customer calls, upsell products and services, in charge of all call center employee schedules, scheduling appointments SKILLS
Decision Making
Effective Communication
Financial Accounting
Following Scripts
Follow Up Customer Calls
File Management
Inbound and Outbound Phone
Calls
Inventory
Sales
Leadership Skills
Management
Marketing
Motor Vehicle Knowledge
Networking
Organization
Quickbooks
Excel
Scheduling Appointments
Schedule Management
Social Media Marketing
Stylist
Haircare
Skincare
for clients.
EDUCATION
Moraine Valley Community College, Palos Hills
August 2012 - December 2014
Art and Health - Credits for Associate Degree
Illinois State University, Bloomington,IL
August 2014 - December 2015
College of Business - Credits for Associate Degree Lincoln College, Bloomington,IL - Cosmetology
August 2015 - August 2016
Cosmetology License - Hair,Skin, and Nails.