Customer Service Route Driver

RAYSHAWN DANIELS

Sandusky, OH *****

419-***-**** - **********@*****.***

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

Effective Planning

Product Inspection

Customer Needs Assessments

Inventory Management

Motivating and Inspiring Students

Instructing Small Groups

Federal Regulations

Detailed Report Writing

POS Systems

Company Quality Standards

Customer Service and Assistance

Microsoft Office

WORK HISTORY

11/2022 to 05/2023 Route Driver

Firelands Vending – Sandusky, OH

Received, counted and inspected inventory for delivery. Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.

Maintained records of mileage, oil, gas and expenses for reimbursements. Inspected and loaded delivery trucks

08/2018 to 06/2021 Teacher Aide

Sandusky City Schools – Sandusky, OH

Assisted teachers with supervision and care of children. Maintained safety and security by overseeing students in recess environments. Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Supported student physical, mental, and social development using classroom games and activities.

01/2014 to 01/2017 Juvenile Supervision Officer

Erie County Juvenile Detention Center – Sandusky, OH Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.

Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.

Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.

Handled inmate counts and searches for missing inmates. Supervised employees and performance of tasks and managed offenders. 05/2013 to 11/2014 Security Guard

Cedar Point Amusement Park – Sandusky, OH

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Responded quickly to incidents and assessed active situations for security concerns.

Responded quickly to emergency situations to assess and deflect issues. Completed full building and grounds patrols to spot and investigate concerns. 06/2012 to 06/2014 Pizza Cook

Kalahari Resorts Sandusky – Sandusky, OH

Monitored and maintained clean working areas and cooking surfaces. Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

Prepared raw materials for cooking by cutting vegetables and preparing dough. Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.

01/2012 to 01/2014 Server

Great Wolf Lodge – Sandusky, OH

Served food and beverages promptly with focused attention to customer needs. Worked with POS system to place orders, manage bills, and handle complimentary items.

Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards.

EDUCATION

06/2011 High School Diploma

Sandusky High School - Sandusky, OH

Honor Roll

Elected Captain of football

Honoree

CERTIFICATIONS

First Aid/CPR Certified

Contact this candidate