Front Desk Customer Service

Savaliotoa Falepouono

****************@*****.*** Stockton, CA +1-209-***-****

PROFESSIONAL SUMMARY

I am very dedicated on finishing my job the right way. I'm trustworthy, on time, can handle any situation under pressure. Great working with others. Love to keep customers satisfied and smiling. You won't be disappointed when you hire me.

WORK HISTORY

Cashier (Sales and Related) at Walmart

06/2005 - 03/2006 (1 year)

*Greet customers entering establishments.*Issue receipts, refunds, credits, or change due to customers.*Assist customers by providing information and resolving their complaints.*Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.*Cash checks for customers.*Issue trading stamps and redeem food stamps and coupons.*Answer customers questions, and provide information on procedures or policies.*Stock shelves, and mark prices on shelves and items.*Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Front Desk Clerk at Motel 6

05/2006 - 09/2009 (3 years)

*Make recommendations regarding shopping, dining, or

Entertainment. Provide guests with directions around the hotel*Provide guests with directions around the hotel*Verify and swipe credit cards for authorization using electronic acceptance methods*Check In out customers, greet customers, all activity for the day of operation for audit*Checking guests in and out of the motel*Checking in and out all guest*Manage front desk customer service, and customer satisfaction*Interface simultaneously with customers as well as separate departments to fulfill customer requests and provide a pleasant, quality stay regardless of duration.

Caregiver (Personal Care and Service) at Sunrise Assisted Living

01/2010 - 04/2012 (2 years)

*Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.*Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.*Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.*Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.*Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.*Participate in case reviews, consulting with the team caring for the client, to evaluate the client s needs and plan for continuing services.*Administer bedside or personal care, such as ambulation or personal hygiene assistance.*Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.

Cashier Front End at Walmart

02/2022 - 11/2022 (1 year)

EDUCATION

Leone High School Graduated 2003

SKILLS:

-answering phone calls 8 years, customer service 10 years

ABOUT ME:

I have a driver's license