Windows Server Cell Phone

Santiago Rosario

*** *********** *****

Naples, Florida, FL 34104

(Cell Phone) 239-***-****)

Email: ********.********@***.***

R e s u m e

Work Experience:

Hardware Skills:

Knowledge in configuring, troubleshooting, repairing, upgrading, and servicing computers and laptops, such as Dell, Apple, Toshiba and Hewlett Packard.

Software Skills:

Knowledge of maintaining and troubleshooting software related problems in a Windows environment.

Operating Systems: Windows 7 and Windows 10. Microsoft Office 365.

Networking skills:

Supporting, configuring, installing, and troubleshooting of computers, printers, network cards,

Hubs, cabling related problems, TCP/IP, and other networking problems in a Windows Server environment. Also experienced in the hardware and replacing of parts in a server working environment.

Employment:

Memorial Sloan Kettering Cancer Center, New York, New York – July 2013 to April 2018

Radiology IT Supervisor.

Manage and train Radiology IT staff on the Picture Archive Communication System (PACS) for the Department of Radiology. Handle all windows workstations and systems installation. Troubleshoot and fix all software and hardware problems. Also responsible for daily backups and monitoring of network activity in Windows server environment. Daily support to our Radiology IT team in the troubleshooting of PACS workstations and Images cast software issues. Also responsible for monitoring and troubleshooting Dicom transferring from all modalities to PACS server.

Montefiore Medical Center, Bronx, New York – September 2011 to July 2013

Senior PACS Analyst

Manage and train users on the Picture Archive Communication System (PACS) for the Department of Radiology. Handle all windows workstations and system installation. Troubleshoot and fix all software and hardware problems. Also responsible for daily backups and monitoring of network activity in a Novell and

Windows 2000 environment. Daily support to our Radiologist in the use of Talk station and IDX software.

Also responsible for monitoring and troubleshooting Dicom transferring from all modalities to PACS server.

Employment:

St. Lukes Hospital, New York, New York – July 2006 to July 2011

Desktop Support/PACS Analyst

Train users on the Picture Archive Communication System (PACS) for the Department of Radiology. Troubleshoot and fix all software and Desktop hardware issues. Monitor network activity in a Windows NT and Novell environment. Daily support to all Radiologists in the use of dictation software and Dicom transferring from all modalities to PACS server.

Education:

High School Diploma:

Long Island University, Brooklyn, New York

Certificate in Computer Repair Internship – March, 1992 – July 1992

Computer Repair, March 1993 – July 1993

Certified Hewlett Packard Technician in Printers and Computers –May, 1997

Certified A+ Technician – May, 1998

Windows NT and Novell Training – February 1999 – August 1999

Certified Toshiba Technician- February, 2000

REFERENCES FURNISHED UPON REQUEST

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